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Luther Family Buick GMC

Fargo, ND

Overview
Employees
Reviews
Vehicles
4.7
4,458 Reviews
Come find out for yourself why the Fargo GMC and Buick customers keep coming back to our dealership. We are located at 3202 36th St Southwest, in the Southern part of town in Fargo. Our dealership has the car, truck, or SUV you are looking for. Luther Family Buick GMC in Fargo is the best choice for new and used Buick and GMC vehicles. We have a large selection of cars, trucks, and SUVs in our inventory for our customers. We invite you to come test drive any of our models, including the new Buick Regal, Enclave, or GMC Sierra. When you're ready for your next vehicle, make the trip to Luther Family Buick GMC in Fargo. You won't be disappointed.
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3202 36th St S

Fargo, ND

58104

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Showing 4,458 reviews

December 05, 2023

Service was great, was in and out in the advised time, always helpful when a guy pulls up More

by DOUGCOTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Gorby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luther Representative
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Dec 06, 2023 -

Luther Family Buick GMC responded

I cannot thank you enough for this glowing review of our service center, Doug! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

Helpful
December 04, 2023

Robin was fantastic. Fixed a doorlock issue on the spot! Thought for sure i would have to come back for that. More

by mebenste
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
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Dec 06, 2023 -

Luther Family Buick GMC responded

Thank you for reaching out! Our service department works hard day in and day out to provide the best results for our customers! I will personally share your feedback with my team to ensure we continue to provide the same level of service for all of our customers. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

Helpful
December 04, 2023

After a miscommunication with scheduling, they were able to fit my car in for an evaluation. More

by brittanylang
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lisa Julian
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2023 -

Luther Family Buick GMC responded

Thank you for your wonderful feedback, Brittany. We always strive to meet the needs of our customers no matter the situation, and I'm glad we were able to work things out to get your vehicle in. Feel free to let us know if you have any concerns about your vehicle. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

Helpful
December 04, 2023

Had quite a few troubles in the past trying to set up a an appointment because even though I was going through Luther GMC they always said it was going through Luther Ford and they were canceling my appoin More

by FARGOBUM
Recommend Dealer
Yes
Employees Worked With
Paul
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Dec 05, 2023 -

Luther Family Buick GMC responded

I am glad to hear that we were able to make your visit a positive one. Thank you for bringing the issues with the scheduling system to our attention. Please contact me if you would like to further discuss the less satisfying aspects of your experience, so we may continue to grow as a dealership and provide excellent customer service. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

Helpful
December 03, 2023

Very courteous It was nice to have a refreshing cup of coffee while i waited. More

by Rebeccajtorkrildon
Recommend Dealer
Yes
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Dec 05, 2023 -

Luther Family Buick GMC responded

I'm grateful for your kind words, Rebecca! Thank you for choosing us, and I can't wait to see you again in the future. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

Helpful
December 03, 2023

Personable Checked on some things for me . .. and answered my questions Was concerned about a former unresolved issue More

by glolydia
Recommend Dealer
Yes
Employees Worked With
Young fellow ... Tyler?
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Dec 05, 2023 -

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us, Lydia. We work hard to make sure our guests have an awesome experience and I'm glad we were able to resolve that for you. I will share your comments with our team and we look forward to working with you again down the road. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

Helpful
December 03, 2023

I was very impressed with how polite, professional and courteous everyone was. Very clean and welcoming place. I would definitely do business with them. Just wished my service would have been under warran More

by potrnr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Helpful
December 02, 2023

Very good customer service explained the work that had to be done Work done in a timely fashion More

by arnieschick
Recommend Dealer
Yes
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Dec 05, 2023 -

Luther Family Buick GMC responded

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

Helpful
December 01, 2023

Very professional Timely thorough and timely responsive communication is very good and very helpful Thank you More

by John.Richman3
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robb Reierson
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Dec 02, 2023 -

Luther Family Buick GMC responded

Thank you so much for taking the time to share your feedback with us! We work hard to make sure our guests have an awesome experience. We will share your comments with our team and we look forward to working with you again down the road. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

Helpful
December 01, 2023

Good to work with. Good communication about the work to be performed. Work was done in a timely fashion. More

by bv
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Dec 04, 2023 -

Luther Family Buick GMC responded

I appreciate you working with our service department to keep your vehicle in tip-top shape. Please don't hesitate to call if I can help with anything at all. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

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