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Luther Family Buick GMC

Fargo, ND

Overview
Employees
Reviews
Vehicles
4.7
4,458 Reviews
Come find out for yourself why the Fargo GMC and Buick customers keep coming back to our dealership. We are located at 3202 36th St Southwest, in the Southern part of town in Fargo. Our dealership has the car, truck, or SUV you are looking for. Luther Family Buick GMC in Fargo is the best choice for new and used Buick and GMC vehicles. We have a large selection of cars, trucks, and SUVs in our inventory for our customers. We invite you to come test drive any of our models, including the new Buick Regal, Enclave, or GMC Sierra. When you're ready for your next vehicle, make the trip to Luther Family Buick GMC in Fargo. You won't be disappointed.
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3202 36th St S

Fargo, ND

58104

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Showing 4,458 reviews

February 18, 2024

Excellent experience. Greeted by cordial personnel in the service and parts area (came for oil change and tire rotation). Enjoyed looking at the new vehicles while waiting More

by Brad
Recommend Dealer
Yes
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Feb 20, 2024 -

Luther Family Buick GMC responded

Thank you for visiting our service department and for leaving the kind words, Brad. I plan to continue giving great customer service and a comfortable place for all our guests during their visit to our dealership. I look forward to working with you again soon! Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

Helpful
February 18, 2024

They were able to get my car done a few days earlier which was so helpful! More

by KATMONSON
Recommend Dealer
Yes
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Feb 20, 2024 -

Luther Family Buick GMC responded

Thank you for reviewing your service experience! I aim to provide time-efficient and exceptional service for our guests and I am proud that this was received during your time spent with us. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

Helpful
February 16, 2024

Everybody has been very accommodating Paul has been very nice to work with regarding the issue with my car More

by rickrooster8
Recommend Dealer
Yes
Employees Worked With
Paul McDonald
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Feb 20, 2024 -

Luther Family Buick GMC responded

Thank you for reaching out to us and letting me know about your recent visit. I appreciate everything Paul does for Luther Family Buick GMC and our customers. Hope to see you again soon! Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

Helpful
December 26, 2023

Used the wrong wrench so couldn't get lugnuts off and said they were rusty. Revisit reminder had wrong mileage. More

by nancy.vetter52
Recommend Dealer
No
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Dec 28, 2023 -

Luther Family Buick GMC responded

Hi Nancy, and thank you for sharing your feedback with us. I take these matters very seriously and would like to learn more about your time spent with us. Please contact me at your earliest convenience. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

Helpful
December 08, 2023

Thane Solberg was great to work with. He and Mark Carlson made the process smooth my purchase easy. More

by dave@daveoppenheim.com
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mark Carlson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Thane Solberg
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Dec 09, 2023 -

Luther Family Buick GMC responded

Thank you for taking the time to write about your experience with us, Dave! At Luther Family Buick GMC, we work very hard to provide each of our customers with a personalized and hassle-free experience. I am happy Thane and Mark were able to exceed your expectations. Don't hesitate to contact us if there is anything else we can do for you. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

Helpful
December 08, 2023

Paul dose a great job with scheduling and communication we throw a lot of challenges his way. More

by CHAD83
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robin Tollefson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Paul McDonald
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 09, 2023 -

Luther Family Buick GMC responded

Thanks for your outstanding review, Chad! I'm very happy to hear that Paul was of such help to you. We strive to provide excellent customer service, and we're glad that this was the case for you! Please let us know if there's anything else we can do for you. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

Helpful
December 07, 2023

Clean and well taken care of waiting area, service drive, and showroom. All staff was courteous and helpful. More

by Silverado Driver
Recommend Dealer
Yes
Employees Worked With
Kevin Lindgren
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Dec 07, 2023 -

Luther Family Buick GMC responded

I am truly dedicated to providing quality customer service in all areas of our dealership. Thank you for taking the time to notice those efforts and for leaving such an awesome review! Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

Helpful
December 07, 2023

Wish they would have fixed my Bluetooth weeks ago when I was In there but I was blew off More

by Wesley.larson
Recommend Dealer
Yes
Employees Worked With
Robb Reierson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robb Reierson
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Dec 07, 2023 -

Luther Family Buick GMC responded

I am very sorry to hear that you feel your needs were not met during your recent visit with us, Wesley. Your feedback will be reviewed with our team, and we would like to address any concerns you may still have. Feel free to contact me if you'd like to discuss this further. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

Helpful
December 05, 2023

Great experience. Great knowledge. Friendly people. Would definitely recommend Very good communication and customer service More

by j.john.eberhardt
Recommend Dealer
Yes
Employees Worked With
Paul
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Dec 06, 2023 -

Luther Family Buick GMC responded

Mr. Eberhardt, thank you for the glowing review! We take pride in our customer service and do whatever we can to have our customers leave happy. Please don’t hesitate to contact me or visit us if you need anything else. Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

Helpful
December 05, 2023

Service was great, was in and out in the advised time, always helpful when a guy pulls up More

by DOUGCOTE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Gorby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Luther Representative
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 06, 2023 -

Luther Family Buick GMC responded

I cannot thank you enough for this glowing review of our service center, Doug! We know how valuable your time is and we aim to provide efficient and thorough maintenance to all our customers. Please do not hesitate to come back again if you need anything else in the future! Sincerely, Nathan Loose | nathan.loose@lutherfamilybuickgmc.com | 701.356.7100

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