3,317 Reviews of Luther Family Buick GMC - Service Center
I had an appointment at 9:15. I dropped the vehicle off about 8:30 and my wife picked me up. Never got a call when it was done. I texted about 12:00 to see if it was done. Just thought you wanted to know. about 8:30 and my wife picked me up. Never got a call when it was done. I texted about 12:00 to see if it was done. Just thought you wanted to know. Everything else was very good. More
They always do a good job. What I really love is that they don't give me a whole list of b/s that really does not need to be done to my vehicle. Every problem so far they have found is a REAL problem not they don't give me a whole list of b/s that really does not need to be done to my vehicle. Every problem so far they have found is a REAL problem not just a tack on to Bill problem. GREAT JOB! More
I had an appointment for an oil change. They alerted me that the 22 point inspection of my vehicle was due. There was a comfortable lounge area for waiting. My vehicle was ready in a reasonable amount of that the 22 point inspection of my vehicle was due. There was a comfortable lounge area for waiting. My vehicle was ready in a reasonable amount of time. More
Driving through Fargo on a Saturday afternoon when my oil lines blew out. Was stranded. Kevin took care of the situation. Got the car in for service ASAP and got us a loaner vehicle so that we would not be s lines blew out. Was stranded. Kevin took care of the situation. Got the car in for service ASAP and got us a loaner vehicle so that we would not be stranded. Kevin definitely made a stressful day a lot better. Above and beyond service. More
The individual helping me on this date needs to be commended! Up to this point, I have not received such helpful, amenable and congenial service. commended! Up to this point, I have not received such helpful, amenable and congenial service. More
Great staff, great service.....exceeded all my expectations. This dealership is constantly going above and beyond to make the customer happy. Couldn't be more satisfied. expectations. This dealership is constantly going above and beyond to make the customer happy. Couldn't be more satisfied. More
Beyond great full for Luther! I walked in after a rough morning with my spare tire on & they were able to replace it with a new tire within 30 minutes, as well as received a discount with them being new ti morning with my spare tire on & they were able to replace it with a new tire within 30 minutes, as well as received a discount with them being new tires! Great service! More
I came in for a oil change appointment that I made a week in advance. I was told it would take about 45 minutes. It took an hour and a half. For a simple oil change. Unacceptable. in advance. I was told it would take about 45 minutes. It took an hour and a half. For a simple oil change. Unacceptable. More
The service and all arrangements involving scheduling was done perfectly. Kevin took care of everything and as the vehicle needed to be kept for the full day, he updated us and kept us informed throughout th done perfectly. Kevin took care of everything and as the vehicle needed to be kept for the full day, he updated us and kept us informed throughout the day. I would recommend Kevin as a service advisor to everybody. More
I received top class service from Robin at Luther Family Buick GMC. I appreciated the quick updates via text message throughout the day. Quick responses and fair prizes were an added bonus. Buick GMC. I appreciated the quick updates via text message throughout the day. Quick responses and fair prizes were an added bonus. More