3,317 Reviews of Luther Family Buick GMC - Service Center
I made an appointment with Robin for an oil change, tire rotation and a few warranty issues. Robin was professional and a good listener. Explained things well after service was done. rotation and a few warranty issues. Robin was professional and a good listener. Explained things well after service was done. More
Did an oil chg and had a slow leak checked on the right front tire. I did not have an appointment but they were very gracious and got me in anyway. front tire. I did not have an appointment but they were very gracious and got me in anyway. More
Oil change was performed very quickly and waiting in the customer service area was nice. Lead time on getting an appointment was longer than I expected customer service area was nice. Lead time on getting an appointment was longer than I expected More
Always good to work with !! Appts are in minimal time .Any questions I have they are very helpful in answering them. Good guys to work with!! I would recommend them to anyone!! .Any questions I have they are very helpful in answering them. Good guys to work with!! I would recommend them to anyone!! More
Awesome experience I did this same review yesterday, but I'm happy to do it again. I went in expecting to pay about $150 for things that I later found out I didn't need. I did this same review yesterday, but I'm happy to do it again. I went in expecting to pay about $150 for things that I later found out I didn't need. The guy who checked me in got it all taken care of - all I needed at less than 1,800 miles on a 2 year old car was a road ready check in preparation for my travels. Bill was $0...and my sales person hooked my phone up to my car, since I had a non-functioning phone when I bought the car. I love this place! More
Service manager wasn’t the friendliest guy but I didn’t pay attention to his name. All other services were great. The parts manager was very pop inhelpful. pay attention to his name. All other services were great. The parts manager was very pop inhelpful. More
Quick service. Nice, relaxing customer service area with great treats. Put my bulb in at no cost! Amazing and unexpected! Thank you! Made my day! great treats. Put my bulb in at no cost! Amazing and unexpected! Thank you! Made my day! More
Disappointed as I didn't have my regular service manager. All I recieved was an email my car was ready. What was done as far as the service to my car? I have always gotten a call explaining what was done and All I recieved was an email my car was ready. What was done as far as the service to my car? I have always gotten a call explaining what was done and that it is ready to pick up. I wanted my tires checked as I keep losing air and have been in once or twice a week to have the one tire filled with air. There was nothing found previously as far as a nail etc. that I could have run over. My digital reading for all 4 tires did not match in PSI when I picked up my car. Seriously disappointed! Kevin Lindgren, my regular service manager has always been on top of things when I have needed service. If you want good customer service and service for your vehicle, he is the service manager I would recommend! More
Everything went to smoothly from the customer service while making my appointment to the reminders and the texts received during my service. Also, the ability to pay online was a plus too! Great customer while making my appointment to the reminders and the texts received during my service. Also, the ability to pay online was a plus too! Great customer service. More
Best service in town. I have had excellent experience every time I have visited Luther. Both Ford and GMC. From buying to servicing my vehicle. every time I have visited Luther. Both Ford and GMC. From buying to servicing my vehicle. More