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3,317 Reviews of Luther Family Buick GMC - Service Center
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January 28, 2019
Tire Repair Had a tire issue, Service Department fit me into their schedule as I was from out o town. Very accommodating. Took good care of me. Had a tire issue, Service Department fit me into their schedule as I was from out o town. Very accommodating. Took good care of me. More
by Scott
Verified CustomerEmployees Worked With
January 27, 2019
Taking care of the person behind the wheel. Came in for tire rotation and oil change. I left after that serVice was completed. I noticed shortly later that my info center was displaying in a d Came in for tire rotation and oil change. I left after that serVice was completed. I noticed shortly later that my info center was displaying in a different language and my rear view camera Didn’t work nor did radio display, I called and spoke to Paul who suggested I come right back if possible. I returned, they tooK they the vehicle back and within 30-40 mins I was on my way again. Yep it was a Minor inconvenience but the way it was handled with “accountability” and “responsibility” made virtually no inconvenience at all. Thanks to Paul and crew for remedying it quickly and getting me back to tasks at hand. More
by sierra.fgo
Employees Worked With
Other Employees :
Don’t know the names of the crew in the back !
January 27, 2019
It's pulling right - SOLVED Even after an alignment, my vehicle was pulling right. I didn't catch the name, but an experienced mechanic of +40 yrs knew what it was after a test Even after an alignment, my vehicle was pulling right. I didn't catch the name, but an experienced mechanic of +40 yrs knew what it was after a test drive. It wasn't tire pressure, brake, or suspension... But a tire rotation did solve the problem. ;) More
by Ryan_D
Employees Worked With
January 27, 2019
Blinker bulb We had a blinker bulb replaced just before having to head to the Twin Cities. It only took them about 35 minutes to do the complete replacement in rep We had a blinker bulb replaced just before having to head to the Twin Cities. It only took them about 35 minutes to do the complete replacement in repair. It was very timely for us More
by penniw
Employees Worked With
I apologize for not remembering all the folks. I think Robb was one of them. I think Robb was one of them.
January 26, 2019
Excellent service Everything about the service & people is excellent. There is one MAJOR PROBLEM! Luther Buick is too successful! Calling in to get an appointment, e Everything about the service & people is excellent. There is one MAJOR PROBLEM! Luther Buick is too successful! Calling in to get an appointment, even for just an oil change is not good. They, Luther Buick management need to expand to handle the volume. More
by Arland Rasmussen
Employees Worked With
January 24, 2019
oil change/rotate tires He greeted us when we arrived and handled our request and we waited for the car and it took hardly any time and it was ready to go. He greeted us when we arrived and handled our request and we waited for the car and it took hardly any time and it was ready to go. More
by RUTHEBER
Employees Worked With
January 20, 2019
Great sevice Went in for oil change and tire rotate. Was done in inder a half hour. While waiting got to look over the 2019 models with sales manger with no pressu Went in for oil change and tire rotate. Was done in inder a half hour. While waiting got to look over the 2019 models with sales manger with no pressure. Nice visit. More
by Keith H
January 19, 2019
Very easy to work with Went above and beyond to help me out. I was squeezed in last minute so that I could still go on a weekend trip that I had planned. Highly recommend Went above and beyond to help me out. I was squeezed in last minute so that I could still go on a weekend trip that I had planned. Highly recommend More
by Avalanche
Employees Worked With
Parker Mayer
January 19, 2019
Service Always have great service. Service writer Paul is wonderful. Easy to work with. “ bring it in today” Fast work from the shop we have bought mult Always have great service. Service writer Paul is wonderful. Easy to work with. “ bring it in today” Fast work from the shop we have bought multiple vehicles from Luther More
by IAMNURSE
Employees Worked With
January 18, 2019
Truck service Robin is very nice to work with . Everybody was nice .the courtesy driver was nice and very handy to have. Mechanic was nice also but don’t remember h Robin is very nice to work with . Everybody was nice .the courtesy driver was nice and very handy to have. Mechanic was nice also but don’t remember his name More
by dlvanerem
Employees Worked With
