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3,317 Reviews of Luther Family Buick GMC - Service Center
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December 20, 2018
Totally satisfied with the dealership and work done. Easy to call and set-up my appointment. The lady I talked with let me know about a deal for free tire rotation with my oil change. It saved me some mo Easy to call and set-up my appointment. The lady I talked with let me know about a deal for free tire rotation with my oil change. It saved me some money. The service rep and staff was very friendly and they even had cookies, pie and different beverages in waiting area. Appointment was just before Christmas and Luther went out of its way to provide a warm atmosphere in the waiting area. All work was done well and my vehicle was even washed. I will definitely be back and tell my friends and family. Great job, very high customer service. More
by chetrehder
Verified Customer
December 20, 2018
Robin & Luther Service are AMAZING I believe I’ve been in the service center 9 times since I purchased my vehicle in March! The amazing customer service has made this as little of an in I believe I’ve been in the service center 9 times since I purchased my vehicle in March! The amazing customer service has made this as little of an inconvience as possible. Robin is always ready for me when I come for appointments, he is knowledgeable and professional. The courtesy van drivers are pleasant with clean cars and get me to work on time. David my salesman has even come to check on me when he has seen me there. Robin is an asset to Luther - he is amazing at his job. Thank you. More
by J.Moran
December 19, 2018
Quick turn around Luther got my truck in and out for repairs faster than I was expecting. They had the needed part on hand and I couldn’t be happier with their service. Luther got my truck in and out for repairs faster than I was expecting. They had the needed part on hand and I couldn’t be happier with their service. More
by brandon.ferkinhoff
Employees Worked With
December 17, 2018
Satisfied service accomplishments. Engine repairs resolved in a short-time as scheduled appointment to complete the repair was successful. A dependable service guarrenty completes work Engine repairs resolved in a short-time as scheduled appointment to complete the repair was successful. A dependable service guarrenty completes work satisfactory my Eqinox is drivable again. Thank you, Michael Hamner More
by hamner_m
Employees Worked With
December 16, 2018
Great Experience Friendly, professional staff. Treated me well and offered me the correct options with my coupons. Also recommended other services that I would need in Friendly, professional staff. Treated me well and offered me the correct options with my coupons. Also recommended other services that I would need in the near future that I took advantage of. More
by redhothank
Employees Worked With
December 15, 2018
Luther Buick is the best The customer service at Luther Buick is amazing! They treat their customers well. I always enjoy the treats they have while I wait. Thanks Luther! The customer service at Luther Buick is amazing! They treat their customers well. I always enjoy the treats they have while I wait. Thanks Luther! More
by Lovemybuick
December 15, 2018
Service was performed correctly and on- time. Appt remiders were sent out via text and all communications were friendly and professional. I would recommend was performed correctly and on- time. Appt remiders were sent out via text and all communications were friendly and professional. I would recommend service here. More
by dbcarlson2
Employees Worked With
December 15, 2018
If there was such thing as executive serivce..this place has Everytime I go here it feels like I'm a VIP. From dropping me off, picking me up and sneaking me in even though the day was full. They also make sure Everytime I go here it feels like I'm a VIP. From dropping me off, picking me up and sneaking me in even though the day was full. They also make sure that your well informed More
by jpraasch
Employees Worked With
December 15, 2018
Vent shades, floor mat They did a good job but my appointment was 11:30 and the didn't get done til at least 1:30. I don't think it should have taken over half hour. They did a good job but my appointment was 11:30 and the didn't get done til at least 1:30. I don't think it should have taken over half hour. More
by LORI
Employees Worked With
December 14, 2018
Pickup Overall the service was good. customer service was great too. I was expecting a better deal to replace the motor that neede an overhaul but the dealer Overall the service was good. customer service was great too. I was expecting a better deal to replace the motor that neede an overhaul but the dealership did come down in price. More
by mjwoody
Employees Worked With
