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Luther Family Ford

Fargo, ND

4.5
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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3302 36th St S

Fargo, ND

58104

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Showing 5,100 reviews

July 17, 2022

Great service just need the parts department to bring in sync with service and not sell things owner mighty not need More

by mattshaske
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Dickinson
July 17, 2022

Very quick and informative service. Representative was very courteous and very knowledgeable on my questions More

by MIKE.MCCANN0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ethan Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Eric Hasbrouck
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 17, 2022

People seemed very knowledgeable and polite. Discussed what was done and should be done in future. More

by vlkemmer
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Travis Dickinson
July 17, 2022

Appreciate Steve and him helping me with my vehicle needs. He is a superb employee. More

by JASMINLAB7
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 16, 2022

I asked for a tire rotation on a dully and all they did was swap the tires so the crappy looking wheels were On the outside instead of dismounting and remounting the tires as I asked. I even offered to pay More

by brandonkibby
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Unknown
Jul 16, 2022 -

Luther Family Ford responded

Good Afternoon Brandon, I would love to know more about your visit. Please call the dealership directly, that would be the best way to get your concern resolved. Jennifer Brinkman 701-277-4150

July 16, 2022

Said the tore pressure was at 40psi. When I picked vehicle up it was pulling to the right. I pulled over and passenger front tire was almost flat or had 10 psi in it. Drove it to tire sh More

by Skgorder
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Quick lube
Jul 18, 2022 -

Luther Family Ford responded

Good Afternoon, I am sorry you had issues after visiting Quick Lane. The issue you have described sounds like the valve stem was sticking after your tire pressures were checked. If you would like to call the store directly and provide your name and VIN# I would love to look into the more. We record the tire pressures on arrival and again after being set. Accidents do happen, I do not think anyone would have intentionally set your tire pressures to 10psi. Jennifer Brinkman 701-277-4150 or JENNIFER.BRINKMAN@LUTHERFAMILYFORD.COM

July 16, 2022

We had a great experience buying a new vehicle from Luther Family Ford. Would recommend them to anyone needing a vehicle. More

by SOINES58
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brad Gianakos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Isaac Williams
July 16, 2022

Very helpful in helping with reservation process for new car. Helped pick exact features for accessories. More

by NKLAIR
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Trevor Mell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh Vetsch
July 16, 2022

Great salesman and finance. Was disappointed after spending 51000 that the dealership would not top off half a tank of gas. More

by johlyd4
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ethan Anderson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carter Keller
July 16, 2022

Always top notch service at Luther! Nice to have a service place where I don’t fell like they are trying to pull a fast one. More

by MEGJ1707
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Travis Dickinson
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