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Luther Family Ford
Fargo, ND
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,100 reviews
Verified Customer
June 20, 2022
We called your service dept while driving towards Fargo on I29to ask about a really bad shimmy in our F150. They squeezed us in and balanced and rotated the tires so that we could continue driving to Will on I29to ask about a really bad shimmy in our F150. They squeezed us in and balanced and rotated the tires so that we could continue driving to Williston. Brian was outstanding. More
by Jesteadt1869
Employees Worked With
June 19, 2022
Austin was wonderful work with and the staff was great. I would definitely use Luther again and hope Austin has a very successful career there. He is a nice young man amd very personable. I would definitely use Luther again and hope Austin has a very successful career there. He is a nice young man amd very personable. More
by cj_barnes
June 19, 2022
The salesmen seemed to do all they could to make sure we left with a vehicle that fit our needs and budget. left with a vehicle that fit our needs and budget. More
by Tmalpert
June 18, 2022
Walking into the dealership, it was unclear where to go. There was a sign pointing to the service center- but apparently I was supposed to stop at the secretary. All the people in the shop total ignored me There was a sign pointing to the service center- but apparently I was supposed to stop at the secretary. All the people in the shop total ignored me, even though there were five people not working on any vehicles. More
by Stacy
Employees Worked With
Didn't catch anyone's name
June 18, 2022
Didn't even make an appointment on a Friday and wasn't even first in line when I got there right when they opened but got in and out of there within an hour for an oil change! Way faster than anywhere els even first in line when I got there right when they opened but got in and out of there within an hour for an oil change! Way faster than anywhere else! More
by jrk1428
Employees Worked With
June 17, 2022
Adam and Tryg were very good to work with and provided the flexibility I needed to arrange holding the truck until I could pick it up. the flexibility I needed to arrange holding the truck until I could pick it up. More
by MRBNHM
June 17, 2022
Nothing special here. Average salesmen, average finance department. They were able to close my deal about an hour after selecting my car and running the credit app. Average salesmen, average finance department. They were able to close my deal about an hour after selecting my car and running the credit app. More
by jsmith9291
June 17, 2022
Had just bought a car for my granddaughter and the guy and gal changing the oil found the oil leak and showed the leaking gasket to me. So thankful for their attention to details! Was able to get money ba and gal changing the oil found the oil leak and showed the leaking gasket to me. So thankful for their attention to details! Was able to get money back from dealer to get it repaired before giving it to her. Big THANKS to the service crew! Linda More
by Lou
Employees Worked With
Don’t remember names but they worked in Quick Lane no appointment lane
