Luther Family Ford

Have had my vehicle in numerous times. I am multiple recalls my screen will not work at all which renders anything navigation related or any setting changes useless. I was also given the i I am multiple recalls my screen will not work at all which renders anything navigation related or any setting changes useless. I was also given the incorrect grill when the vehicle was delivered I am still waiting for the part and they have it in but didn’t call set an appointment or anything no email communication simply waited for me to call and ask them? I will never buy a ford from Luther again and will buy another one elsewhere. More

I was pleasantly greeted by the service staff. The issue with my truck was quickly determined and the repair completed efficiently and timely. Thank you for the great service! The issue with my truck was quickly determined and the repair completed efficiently and timely. Thank you for the great service! More

Very, Very Fast oil change and checked everything over. I am very happy with the service. I will be back. I am very happy with the service. I will be back. More

Service was superior as well as the hospitality, work was done efficiently correctly and neatly! done efficiently correctly and neatly! More

I've always had great service from Luther Family Ford. Theirs staff takes the time to explain everything necessary. Theirs staff takes the time to explain everything necessary. More

When are car was towed to Luther we were told they would possibly not be able to get to our car until about May 15. It was April 18 when the car was taken to Luther. OnApril 26 service rep called and said h possibly not be able to get to our car until about May 15. It was April 18 when the car was taken to Luther. OnApril 26 service rep called and said had checked out our problem and would work on fixing problem. We picked our car April 27. Thank you More

Luthers service was fast, friendly, and professional. Will definitely be a returning customer . Thanks much. Will definitely be a returning customer . Thanks much. More

I overall had a good experience but my Salesman Carter was not very knowledgeable about the vehicle I was pursuing. He was only able to tell me the information that your website said about the vehicle. Fo was not very knowledgeable about the vehicle I was pursuing. He was only able to tell me the information that your website said about the vehicle. For future reference it would make a buyer more comfortable if the salesman is knowledgeable about the car they are trying to sell and confident in the information they are telling. I asked multiple questions and he acted like he knew the answer but then minutes later took back what he said. My specific vehicle had many recalls and when trying to learn more about if those recalls were fixed or what exactly they were he wasn’t able to tell me. It makes a buyer more willing to purchase a vehicle if they are confident in what they’re getting and not feel like they’re just another quota to meet for the salesmen. I was impressed with Ben Meyer who helped me with the finance side of the vehicle. He was very patient and tries his hardest in getting me the best deal and making sure my monthly payment was as low as it could be. More

Friendly and knowledgeable team. They assisted me quickly and sent timely mobile updates and called me when the service was completed. They assisted me quickly and sent timely mobile updates and called me when the service was completed. More

Quick, fast and reliable service, as always. Wait time for an appointment was several weeks out, but it was just a recall, so it worked out just fine Wait time for an appointment was several weeks out, but it was just a recall, so it worked out just fine More