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Luther Family Ford
Fargo, ND
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,100 reviews
March 20, 2022
Steve was helpful and honest about what they didn't find. Brian was honest about possibilities of what the problem could be. Brian was honest about possibilities of what the problem could be. More
by SUES51
Verified Customer
March 19, 2022
Luther Ford schedules almost 4 weeks out, but they got me in early and took the time to troubleshoot the problem and called with updates. in early and took the time to troubleshoot the problem and called with updates. More
by ryanlimb
Employees Worked With
March 19, 2022
Even though we didn’t have an appointment, the service department got us right in. They did our oil change and tire rotation in less than an hour. They also checked out the different and topped off the fl department got us right in. They did our oil change and tire rotation in less than an hour. They also checked out the different and topped off the fluids. Excellent job! We love their service department! More
by ruthhalvorson
Employees Worked With
March 19, 2022
Tim Z. and Noah were excellent. They stayed late and were very helpful in meeting our needs. and Noah were excellent. They stayed late and were very helpful in meeting our needs. More
by SUES51
March 19, 2022
They were able to get the work done faster than expected even though they had to order a part. They also were able to check to see if the repair was covered under the extended warranty. even though they had to order a part. They also were able to check to see if the repair was covered under the extended warranty. More
by MMARTEL0
Employees Worked With
March 19, 2022
I sat in my vehicle for at least 20 minutes in the no appt lane. Finally Went in to see if they were even taking no appt oil changes. In the waiting room, I texted the number to tell them to change wip appt lane. Finally Went in to see if they were even taking no appt oil changes. In the waiting room, I texted the number to tell them to change wiper blades. He came in to tell me vehicle was done. I asked about blades, didn’t see message. I asked if they could still do it. And he acted like it was a deal to have to go reopen invoice etc but I can if u want me too. He then asked me if I could change them myself. I asked them to do it. And they did so. More
by CFLIFLET
Employees Worked With
I don’t know who it was
March 15, 2022
The advance trac stopped working. Thought it was the rear end but it was a front wheel bearing. No grinding or squealing but the steering was loose. All good now . Thought it was the rear end but it was a front wheel bearing. No grinding or squealing but the steering was loose. All good now . More
by Don
Employees Worked With
Travis Dickinson
March 14, 2022
Loved the whole experience, better service than I’ve ever received before from a dealership. They made sure I knew how to work everything in the car and was completely satisfied before leaving. received before from a dealership. They made sure I knew how to work everything in the car and was completely satisfied before leaving. More
by B.ERICKSON55
Employees Worked With
Brad Gianakos
