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Luther Family Ford
Fargo, ND
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,100 reviews
July 24, 2021
A seamless order and buying process. The Ford order website kept me informed of vehicle build progress and Evan in sales always answered my calls website kept me informed of vehicle build progress and Evan in sales always answered my calls More
by KL1205SHANNON
Verified CustomerEmployees Worked With
Evan Norris, Shari LeNoue
July 24, 2021
Worked with Adam Landreth. He did.a excellent job . Great service and made the buying process comfortable. Keep up the good work.. Will be back. Great service and made the buying process comfortable. Keep up the good work.. Will be back. More
by JEANWAHLGREN
Employees Worked With
Adam Landreth, Shari LeNoue
July 24, 2021
I had the best experience I’ve ever had at a car dealership because of the three great people that helped me. Amy Harze, Sherri (loans) and Tim the salesman. Second to none! If only all salesmen co dealership because of the three great people that helped me. Amy Harze, Sherri (loans) and Tim the salesman. Second to none! If only all salesmen could be like Tim. Great people all around! They took care of me beyond all my expectations. More
by JEANNELARSON
July 24, 2021
We wanted to purchase our lease vehicle and they were able to work us in without an appointment and we were on our way in about an hour. able to work us in without an appointment and we were on our way in about an hour. More
by JULIETEBERG
July 24, 2021
Didn’t like that when I stopped that they had me leave the keys in the car when I went to the lobby Vehicles are very exposed and vulnerable there the keys in the car when I went to the lobby Vehicles are very exposed and vulnerable there More
by KEVINLINSTAD
Employees Worked With
Don’t know names
July 21, 2021
Communication with everyone at Luther was above and beyond my expectations. From the beginning to today, even after the sale is done, they answer all my questions fast. This is my second purchase with beyond my expectations. From the beginning to today, even after the sale is done, they answer all my questions fast. This is my second purchase with them and will be my first stop every time. I have also used them for service on my previous vehicles and have always been very satisfied with their work. More
by jj370cougar
July 21, 2021
Maybe. Depends on whether or not I am required to go through centralized call center. Completely worthless as cow pie on a golfing green. Failure. through centralized call center. Completely worthless as cow pie on a golfing green. Failure. More
by daleb4521
Employees Worked With
July 21, 2021
This service was at a good price, quick work, kept me up to date on the repairs my car needs and updated me on the work being done. to date on the repairs my car needs and updated me on the work being done. More
by japjapcat
Employees Worked With
July 18, 2021
Great customer service did outstanding job on my vehicle, me and my dad we always take our vehicles to this dealership even if we don’t drive a Ford but we like the people there, nice waiting area, food and me and my dad we always take our vehicles to this dealership even if we don’t drive a Ford but we like the people there, nice waiting area, food and beverages and very clean place More
by hazimnadoom
Employees Worked With
Chris Yots
