James Isaacson
James Isaacson at Luther Family Ford

James Isaacson

Service Advisor

Luther Family Ford

3302 36th St S
Fargo, ND 58104

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4.3
130 Reviews
4.3

130 Reviews

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130 Reviews of James Isaacson

November 05, 2026

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Employee Rating

Very good service. Easy to work with. Good sales people. Excellent dealership. Highly recommend to check them out. More

by garyandpath
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Megan Weninger, Brad Gianakos, Kalista Vetter , Terry K.

Nov 05, 2026

Luther Family Ford responded

It's wonderful to hear from you! Thank you for choosing Luther Family Ford and for sharing your recommendation. We wish you safe travels!

November 03, 2026

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I have had my car serviced there several times and I could not be happier with the customer service from start to finish. They were very friendly. They answered all my questions. I was very satisfied on More

by nklimp58
Service Price Transparency
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Recommend Dealer
Yes
Nov 03, 2026

Luther Family Ford responded

We’re happy your experiences at Luther Family Ford have been so positive! Thank you for choosing us and for sharing your review. Safe travels!

November 02, 2026

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Absolutely the worst service department I have ever experienced! The service advisors were rude and arrogant! They didn’t explain anything to me but wanted and I had to beg them to call me with the dia More

by severson_karen
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Recommend Dealer
No
Nov 05, 2026

Luther Family Ford responded

Karen, I'm sorry to hear about your disappointing experience with our service department. This is far from the level of customer care we strive to provide, and it's concerning to hear about the lack of communication and acknowledgment you received. I'd like to apologize and see what we can do to make things right for you moving forward. Please feel free to contact me at your earliest convenience. Thank you, Jennifer Brinkman - Service Manager - 701-282-2350

October 06, 2026

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Kyle was able to get me in quickly to get my oil change done. Excellent work and reasonable price. Thanks Kyle and everyone at Luther Ford! More

by Trygletnes
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Recommend Dealer
Yes
Oct 06, 2026

Luther Family Ford responded

We are glad to hear Kyle provided quick and excellent service! Thank you for choosing Luther Family Ford, and we look forward to serving you again. Safe travels!

September 08, 2026

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Had an excellent experience and the job was done in a. Timely fashion. And the techs did a good job. Thanks More

by dalesuhr750
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Recommend Dealer
Yes
Sep 08, 2026

Luther Family Ford responded

We're pleased to hear that you had an excellent, timely experience with our team! Thank you for choosing Luther Family Ford. We hope to see you again down the road!

December 10, 2023

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Friendly fast and clean environment. Made sure you were comfortable and informed on service. They made the experience enjoyable More

by Superduty
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Recommend Dealer
Yes

December 03, 2023

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Thanks for the quick service and troubleshooting suv apps and my next scheduled appointment in the coming weeks. More

by laj052013
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Recommend Dealer
Yes

November 29, 2023

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Ford dealer picked up my vehicle from my home and did a irecall in a timely manor and returned vehicle to my home, Thank you. More

by davidkamrowski
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Recommend Dealer
Yes

November 26, 2023

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Luther Ford was very quick at getting my vehicle fixed and it was actually covered by a recall and fixed other recalls that we didn’t know about. More

by Todd
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Recommend Dealer
Yes

October 24, 2023

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Excellent employees, excellent work by all their employees. Courtesy is high achievement for the staff More

by SKLEINGARN
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Recommend Dealer
Yes
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