Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Luther Family Ford
Fargo, ND
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,100 reviews
June 01, 2023
Took vehicle in to have my rear door on my explorer looked at as on of the upper hydraulics arms broke and now does not open any longer. I set this up to be looked at and after a little over two weeks looked at as on of the upper hydraulics arms broke and now does not open any longer. I set this up to be looked at and after a little over two weeks I was able to bring it in to be looked at. While there, I also had a couple of recalls taken care of with no issue. But when I went to pick up my car, they didn't even look at this issue I originally had brought it in for. All I could do was shake my head and just leave. I know others have had good experiences but it is one and done for me with this dealership as the service rep, at least to me, didn't seem to enthused about the probability of doing anything with it. More
by Chad
June 01, 2023
I have always had a great experience with Luther. No issues ever, super friendly and accommodating. No issues ever, super friendly and accommodating. More
by astengrim
Verified CustomerJune 01, 2023
This is the second vehicle we have gotten from Josh in three weeks. Josh and the dealership have just been exceptional to work with. They show up, they share insights and they make sure we get in the rig three weeks. Josh and the dealership have just been exceptional to work with. They show up, they share insights and they make sure we get in the right vehicle. More
by MWEBER1968
Employees Worked With
Josh Dryer
June 01, 2023
Luther family ford is very accommodating and easy to work with. They will go the extra mile to get where you want to go. with. They will go the extra mile to get where you want to go. More
by SKIPPER_SVENN
May 30, 2023
The dealership was the best dealership I have ever dealt with in this town. There were some issues with the original person I was working with not showing up for our appointment, but the second person I wor with in this town. There were some issues with the original person I was working with not showing up for our appointment, but the second person I worked with was amazing. More
by meganptucker
Employees Worked With
Hadley
May 30, 2023
Wonderful experience with the quick lube department, did not have an appointment but the courtesy team got me to and from work quickly. Paying was simple with the online option. not have an appointment but the courtesy team got me to and from work quickly. Paying was simple with the online option. More
by Brett Elsner
Employees Worked With
May 29, 2023
We are grateful to work with a team lead by a compassionate and understanding leader. It's not always how you start but how you finish that has kept us a loyal customer. compassionate and understanding leader. It's not always how you start but how you finish that has kept us a loyal customer. More
by Amseyanne
Employees Worked With
Jennifer - 10/5 stars
May 29, 2023
Nate Raymond and Tim Zastrow helped with the deal . Very helpful made the process very easy Very helpful made the process very easy More
by thunedm
