Back

Luther Family Ford

Fargo, ND

4.5
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
Contact Dealership

3302 36th St S

Fargo, ND

58104

Directions

By Type

Showing 5,100 reviews

April 30, 2023

I had quite a complex run of issues with my vehicle, which ended in getting a new engine. Anna got more done for me in 24 hours than Elite Automotive did in 2 weeks. I was without a vehicle for 2 months More

by robertaannbackman@gmail.com
Recommend Dealer
Yes
Employees Worked With
Anna
May 01, 2023 -

Luther Family Ford responded

Thank you! Anna does a great job!

April 30, 2023

Luther helped us get out of a vehicle that we were having nothing. But problems with they stepped up got us into a different truck and now we are very happy customers. Thank you luther Ford. More

by Shultzmichael945
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin
April 29, 2023

They did a great job keeping me informed of what was going on and the estimate was spot on for actual cost More

by Keithhuff71
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Travis Dickinson
May 01, 2023 -

Luther Family Ford responded

Thank you!

April 29, 2023

They have always treated me very good at Luther Ford and always enjoy going there. More

by RSBAUMGARDNER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Hasbrouck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
James Isaacson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roger Holland
May 01, 2023 -

Luther Family Ford responded

Thank you!

April 29, 2023

They were able to look at my vehicle and fix it on the spot. Excellent service, and very friendly! More

by Jacob
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anna
May 01, 2023 -

Luther Family Ford responded

Thank you!

April 28, 2023

Terry Wicklow did a phenomenal job with my purchase . This is the second vehicle I have purchased from him and will come back for my next one. More

by jadalziel
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Terry Wicklow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Gianakos
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 28, 2023

They left the hood rod laying on the engine Luckily it didn't damage anything under the hood More

by Sopergreg72@gmail.com
Recommend Dealer
No
Employees Worked With
Not sure
Apr 28, 2023 -

Luther Family Ford responded

I would love to look into your experience further but would need some identifying information to do so. Please contact the dealership directly.

April 28, 2023

They got permission to Install a cabin filter in my vehicle from some random person in the lobby and never did ask me about it. They only told me that they would put the old one back in when I went to More

by msed
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Quicklane
Apr 28, 2023 -

Luther Family Ford responded

I would love to look further into your situation but would need some more information to do so. Mistakes can be made, generally we do our best to resolve them in a fair and timely manner. Please reach out to me directly at 701-277-4150.

April 28, 2023

Painfully slow and uppity I am good. It sucked bad. What else about 'it sucked' do you need? More

by okkob87@gmail.com
Recommend Dealer
No
Employees Worked With
1=poor
Apr 28, 2023 -

Luther Family Ford responded

I would love to help you resolve your issue but would need more information. Please reach out to me directly if you would like to discuss your experience. 701-277-4150.

April 28, 2023

Good experience. Problem solved quickly Employees are courteous and very helpful. Very professional Will go back More

by Janetenger
Recommend Dealer
Yes
Employees Worked With
Steve
May 01, 2023 -

Luther Family Ford responded

Thank you!

...
57
...