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Luther Family Ford
Fargo, ND
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 5,100 reviews
April 02, 2023
Service dept. is still as horrible as I remember it from years past when I was an actual customer is still as horrible as I remember it from years past when I was an actual customer More
by Trpljd
Verified CustomerEmployees Worked With
April 02, 2023
I didn’t appreciate the up charges for a cabin filter. Not sure was needed. Not sure was needed. More
by schmidtbtsm
Employees Worked With
April 01, 2023
John was very helpful and polite. Easy to work with he made every effort to answer our questions. Nathan was excellent and a great advisor for us. Easy to work with he made every effort to answer our questions. Nathan was excellent and a great advisor for us. More
by AMBERLHJELMSTAD
Employees Worked With
Other Employees :
Caitlin was very helpful.
April 01, 2023
Service is okay. Nothing special. The few times I've been there I always find a greasy hand print and grease smudges somewhere on my vehicle. This time specifically I Nothing special. The few times I've been there I always find a greasy hand print and grease smudges somewhere on my vehicle. This time specifically I had warranty work performed on my driver's door panel. There was a large greasy hand print left on it. Grease smudges on the inside of the window and grease on the outside of the window. Is it so hard for people to clean up after themselves? Do they not provide cleaning supplies to their mechanics? More
by Justin
Employees Worked With
April 01, 2023
Amazing staff I felt super taken care of with the efficient service. I’ll always choose LFF efficient service. I’ll always choose LFF More
by Thomas Henry
March 30, 2023
They were willing to work with me when my car broke down while in a vacation. They even worked with me in the price once we determined the car wasn't repairable while in a vacation. They even worked with me in the price once we determined the car wasn't repairable More
by Joel
Employees Worked With
March 30, 2023
Buying my pickup from Luther ford was a very pleasant experience. So far I’m very pleased with everything. experience. So far I’m very pleased with everything. More
by Dewfish2580
March 30, 2023
Service done as requested, additional problems assessed and explained as well as fixed. Friendly service rep and explained as well as fixed. Friendly service rep More
by Bj1049nd
Employees Worked With
March 30, 2023
It was a very clean and friendly place. It had a nice waiting area while I wait for my truck. It had a nice waiting area while I wait for my truck. More
by carguy5500
Employees Worked With
March 30, 2023
They had a diagnosis and estimate to me in a timely manner and kept in good contact with me manner and kept in good contact with me More
by TCB
