Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Luther Family Ford
Fargo, ND
5,100 Reviews
With 12 President's Awards under our belt, we pride ourselves on excellent customer service! Our strong and friendly sales and service staff with many years of experience are committed to satisfying customers' needs.
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:00 AM - 8:00 PM
Tuesday 8:00 AM - 8:00 PM
Wednesday 8:00 AM - 8:00 PM
Thursday 8:00 AM - 8:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 5,100 reviews
Verified Customer
January 11, 2023
We came to Fargo for a doctors appointment. Very grateful for Luther Ford getting us back on the road, so we could get back the same day! Very grateful for Luther Ford getting us back on the road, so we could get back the same day! More
by Kconnole
Employees Worked With
January 11, 2023
A snafu on a previous tire repair visit resulted in a broken Sensor belt with no available belts. Upon the ordered belt shipment’s arrival at Luther Ford, I was contacted, Appt was made and new belt wa broken Sensor belt with no available belts. Upon the ordered belt shipment’s arrival at Luther Ford, I was contacted, Appt was made and new belt was installed. Great service and great follow up on the issue. More
by knutie1211
January 10, 2023
Service was fast and polite. Great experience. I didn't know what I was doing and was guided through. Great experience. I didn't know what I was doing and was guided through. More
by boblingen41
Employees Worked With
January 10, 2023
Not very satisfied. After paying for a new door actuator, my heating system is still not working as I would expect - there is very little, if any, warm air blowing at m After paying for a new door actuator, my heating system is still not working as I would expect - there is very little, if any, warm air blowing at my feet. I am now able to get air blowing out the front and through the defrost, but still very little, if anything, at foot level. Also, if I turn the knob to max out the airflow, the air will go off entirely. The staff was all very courteous, but the result of the repair work was not up to the level of satisfaction that I would expect. More
by WBUDKE
Employees Worked With
January 09, 2023
Staff extremely gracious and accommodating especially with it being late on a Saturday afternoon with only a few hrs left. with it being late on a Saturday afternoon with only a few hrs left. More
by KATHY.ZIMNEY
Employees Worked With
January 09, 2023
Scheduling appointments was pretty easy and they go over the work to be done when you arrive. I never have had to wait for a ride. They communicated well during the job and go over the bill carefully with the work to be done when you arrive. I never have had to wait for a ride. They communicated well during the job and go over the bill carefully with you. More
by aniemyer
Employees Worked With
January 08, 2023
Service department exceeded my expectations. Factory recall completed on time and fixed the problem. Service writer Anna went the extra mile. Factory recall completed on time and fixed the problem. Service writer Anna went the extra mile. More
by Garysmestad
Employees Worked With
Anna Hawkins
January 08, 2023
Need more workers changing oil. cause the wait is just to long.otherwise good service cause the wait is just to long.otherwise good service More
by MARK1234321
Employees Worked With
