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Luther Family Ford - Service Center

Fargo, ND

4.3
2,825 Reviews

2,825 Reviews of Luther Family Ford - Service Center

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July 25, 2021

My first visit to this Ford dealership. Clean, courteous personel as well as the building they are located in. I had some minor issues with my 2006 model car and they fixed all that they could. More

by paulsutherland866
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2021

No issues. Fast service. Got in and out n a short period of time. Facility was clean and friendly. Cookies and pop while I waited. More

by SCARLSON48
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Fisher
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 24, 2021

Didn’t like that when I stopped that they had me leave the keys in the car when I went to the lobby Vehicles are very exposed and vulnerable there More

by KEVINLINSTAD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don’t know names
July 22, 2021

I I I I I I I I I I I I I I I I I I I I I. I. I I I More

by rilanderson
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
No idea
July 21, 2021

Maybe. Depends on whether or not I am required to go through centralized call center. Completely worthless as cow pie on a golfing green. Failure. More

by daleb4521
Recommend Dealer
Yes
Employees Worked With
James Isaacson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 21, 2021

This service was at a good price, quick work, kept me up to date on the repairs my car needs and updated me on the work being done. More

by japjapcat
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 18, 2021

We brought in our 2008 F350 for a quick lube oil change, gas model. Very disappointed in the price & the service. Did not do the courtesy vacuum or window cleaning. Inspection was not done, our windshield More

by V10EXCURSION00
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tim Zastrow
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Josh in service
July 18, 2021

Great customer service did outstanding job on my vehicle, me and my dad we always take our vehicles to this dealership even if we don’t drive a Ford but we like the people there, nice waiting area, food and More

by hazimnadoom
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Chris Yots
July 18, 2021

As usual, the service department was fast, efficient, and professional. It's a good team. In the past, Terry Burner has been very helpful several times. More

by ENGER0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
I don't know the names of those who helped me.
July 17, 2021

We always receive great service. Squeezed us in with no appointment to address an issue. Employees are all friendly and efficient. Everyone is very accommodating. More

by cgp
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Eric Hasbrouck
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brian Bendickson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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