Luther Family Ford - Service Center

Great work and very quick. Everything got done in a timely and efficient manner. Great communication and follow up on everything. Can't say enough good things. timely and efficient manner. Great communication and follow up on everything. Can't say enough good things. More

A job well done. Brian was very professional and courteous. courteous. More

Always great Service! But you need the cookies back though! though! More

Great service. Used my Ford rewards to pay. I would highly recommend. Very experienced staff. Very convenient location. Very friendly. highly recommend. Very experienced staff. Very convenient location. Very friendly. More

Prompt and explain things clearly. Nice and clean. Friendly atmosphere Friendly atmosphere More

Now my car is working good. I appreciate your work done. More

Got my vehicle in right away and service was excellent More

Fast friendly great service. Explained everything they checked and gave us a report checked and gave us a report More

I called for a oil change apt and was told there were none this week. I waited in line 60-90 min. During that time only one pickup went into the apt line and one into the service bay. It made me wonder none this week. I waited in line 60-90 min. During that time only one pickup went into the apt line and one into the service bay. It made me wonder why. The service people were friendly. The check out lady, not so much. It was longer than I wanted to wait. May check out other providers next time even if I bought my car there. More

3 times I asked your mechanics to tell me why I smell burning oil with no loss in the crankcase. First answer was to replace my turbo for over 3k, second answer was "nothing to worry about" oil must hav burning oil with no loss in the crankcase. First answer was to replace my turbo for over 3k, second answer was "nothing to worry about" oil must have just dropped on the steering assembly? And the last time it was the PTU needs to be replaced for 1500. Not serviced using the fill and drain plugs to replace the spent lubricant, just replace the whole unit the works just fine. I replaced the gear oil myself in my garage and haven't had an issue since. So you'll have to forgive me if I have lost ALL confidence in the credibility of your shop. I thought bringing my car to the dealership would give me superior service but I can now see why some independent mechanics call them stealerships. I mean I literally googled the problem and found the solution myself, and the fix took all of about 20 minutes. Guess what I didn't have to pay a diagnostic fee either. More