Luther Hopkins Honda

5000 mile check Check was fine. Key was follow up on 3 m pkg that was not yet installed. I stopped by business managers’ offices and all were out. Matt was on his wa Check was fine. Key was follow up on 3 m pkg that was not yet installed. I stopped by business managers’ offices and all were out. Matt was on his way out to lunch. He stopped and came back to help me. He contacted service provider and set up appt to resolve issue. His efforts were greatly appreciated, as several others were not interested in resolving this issue. Many thx to Matt!! Joe Dutcher More

Great Experience! After 15 years I decided to trade in my CRV… Was very anxious about new cars and their features and costs related to leasing. Once I met Natasha she g After 15 years I decided to trade in my CRV… Was very anxious about new cars and their features and costs related to leasing. Once I met Natasha she guided me through everything seamlessly with her good humor and thorough knowledge of the vehicles. No pressure... just an enjoyable experience learning what I needed to know to make the right decision for me. Everything about the experience was top notch. I recommend Natasha and Luther Hopkins Honda highly! More

Oil change Great service and communication via text messages. Timely and good price and a convenient location. Waiting are was very friendly and good refreshment Great service and communication via text messages. Timely and good price and a convenient location. Waiting are was very friendly and good refreshments. Will be back More

Very simple, smooth and friendly. This is the only dealership that let us test drive a vehicle without a chaperone. Trust goes a long way when making such an important decision as buyi This is the only dealership that let us test drive a vehicle without a chaperone. Trust goes a long way when making such an important decision as buying a car. More

Excellent customer service I was impressed by the efficiency, friendliness and excellent customer service. I appreciated the free car wash and the stress free lounge with a vari I was impressed by the efficiency, friendliness and excellent customer service. I appreciated the free car wash and the stress free lounge with a variety of cookies and delicious coffee. Thank you! 😃 More

the best great people to work with. personable and professional, always set you at ease when you need your car fixed. lounge area is the best no one else even great people to work with. personable and professional, always set you at ease when you need your car fixed. lounge area is the best no one else even comes close. More

Fixed Transmission Problem Jace and Nick Amor went the extra mile to save me from running up a big bill. Diagnosed the problem without using the computer diagnostic equipment. Jace and Nick Amor went the extra mile to save me from running up a big bill. Diagnosed the problem without using the computer diagnostic equipment. More

Great amenities I went in for a recall and was wow'ed by the lounge area. The kitchen area was stocked with free cookies, fresh fruit, bottled water, and coffee/tea/h I went in for a recall and was wow'ed by the lounge area. The kitchen area was stocked with free cookies, fresh fruit, bottled water, and coffee/tea/hot chocolate dispensers. A variety of types of chairs and tables to satisfy any type of waiting customer (comfy lounge chairs, low table and chairs, high top tables and chairs, breakfast island, etc). They even had a great communication system where they sent you a text, email, AND came in personally to tell you when your vehicle was complete. My only disappointment was that when I arrived, not a single person looked up/made eye contact with me. It wasn't clear where to go or if associates were busy working or just surfing the web at their stations, so I stood around for about 60 seconds, slowly scanning the associates, willing them to look up. I finally had to approach someone to get helped. More

Excellent dealership Excellent staff, facility, and workmanship quality. This appointment was to replace the driver side airbag actuator. The appointment was easy to sch Excellent staff, facility, and workmanship quality. This appointment was to replace the driver side airbag actuator. The appointment was easy to schedule and the work was completed within 60 minutes. More

courteous staff, car ready sooner than expected I had received a product recall for a software issue on my 2018 CRV. The issue was taken care of quickly (promised it would be ready in 2.5 hours a I had received a product recall for a software issue on my 2018 CRV. The issue was taken care of quickly (promised it would be ready in 2.5 hours and it only took 1.5 hours). Person explained what was done and I was on my way. More