Luther Hopkins Honda - Service Center

prompt service, also recall repair Everything was great EXCEPT----no car wash! It was mentioned 2 times, including when I checked in, and I said I did want that done. My car was/is filt Everything was great EXCEPT----no car wash! It was mentioned 2 times, including when I checked in, and I said I did want that done. My car was/is filthy. When I picked vehicle up, it was snowing, so didn't realize no wash was done until I got home. I realize this is a complimentary luxury, but still was disappointed. Otherwise always pleased with service at Luther. More

Normal Maintenence Update Great service by friendly staff. Comfortable waiting room. Enjoyed some hot chocolate and cookie while the work was completed. Work completed ahead Great service by friendly staff. Comfortable waiting room. Enjoyed some hot chocolate and cookie while the work was completed. Work completed ahead of estimated time. No complaints! More

Good job I was very wary of going to a dealership for service of my car as I have had poor experiences with other dealerships. However, I was very surprised wi I was very wary of going to a dealership for service of my car as I have had poor experiences with other dealerships. However, I was very surprised with this Honda dealership. They honored both my coupons for oil change and tire rotation. Even provided a complementary car wash. Due to this great customer service, I'll be back to this dealership for my next scheduled service. More

I came in for an oil change and tire rotation, and the service was excellent. The work was done very quickly and everyone I interacted with was very helpful and courteous. service was excellent. The work was done very quickly and everyone I interacted with was very helpful and courteous. More

Normal Maintenence Update Helpful, quick, informative and friendly. Price was what I was quoted and timing was less then anticipated. Use of shuttle to my office and pick up w Helpful, quick, informative and friendly. Price was what I was quoted and timing was less then anticipated. Use of shuttle to my office and pick up was greatly appreciated. All around great experience. More

Provided speedy, competent service. They identified the problem (worn blowers motor bearing in fan), had the parts I needed and were able to work with extended warranty plan to cover it. problem (worn blowers motor bearing in fan), had the parts I needed and were able to work with extended warranty plan to cover it. More

As usual to notch service Great Job, the best review I can provide is that we have purchased our last 5 vehicles from them. I will let that speak to the level of service they Great Job, the best review I can provide is that we have purchased our last 5 vehicles from them. I will let that speak to the level of service they provide. More

CRV service I worked with Chai and another young man (brown hair). My CRV needed services in addition to oil change. Chai & team member helped me prioritize wha I worked with Chai and another young man (brown hair). My CRV needed services in addition to oil change. Chai & team member helped me prioritize what services were critical. They worked with me on cost of the services. Overall, they were so friendly, knowledgeable, patient, honest, and overall great to work with. More

Wonderful experience! We always get our CRV serviced here and we have never had any complaints. Jace Harken’s customer service is top notch, we will be back! and we have never had any complaints. Jace Harken’s customer service is top notch, we will be back! More

Service very attentive, concerned and caring. Was welcomed immediately, Oil change coupon was accepted without questions and provided tire rotation coupon f very attentive, concerned and caring. Was welcomed immediately, Oil change coupon was accepted without questions and provided tire rotation coupon for me. Car was finished on the time it was promised. More