Luther Kia of Inver Grove

Excellent service. Did not push anything. Thought I needed brakes but did free check and told me I could wait. Offered coupons I was no aware of. Honest. Did not push anything. Thought I needed brakes but did free check and told me I could wait. Offered coupons I was no aware of. Honest. More

Leased a car on a time crunch We needed to lease a car in literally 4 hours as we were on a time crunch for multiple reasons. Matt was very helpful and got the ball moving for us. We needed to lease a car in literally 4 hours as we were on a time crunch for multiple reasons. Matt was very helpful and got the ball moving for us. We probably were the most annoying customers but he and his team worked with us to get us what we needed in the price range we could afford in the amount of time we needed. We got out of there just in time and so far, I LOVE my car. Thankful for all of their help!! More

Outstanding Experience John Flannery thats the name folks. Im pretty sure hes a newer sales rep. I will say that means nothing. I dealt with a couple other reps here the dif John Flannery thats the name folks. Im pretty sure hes a newer sales rep. I will say that means nothing. I dealt with a couple other reps here the difference is the passion he has for the Brands he sells. When we started looking at Nissans from start to finish he was truly excited with me. That was cool, he also stayed late to make sure i my account or purchase was handled and that I had ZERO unanswered questions. The second piece to this is the fact that he took additional time to help me understand the vehicle i was purchasing and not just pressuring me into something I did not want. He listened to my needs and delivered a vehicle that not only fits those needs but exceeded them. John keep being selling with passion its the reason i bought from you. More

Good customer service You're awesome Scott Holerud. My experience with you is exceptional, compare to Morries dealership. You're ready to work with me at all cause to get m You're awesome Scott Holerud. My experience with you is exceptional, compare to Morries dealership. You're ready to work with me at all cause to get me a nice car and I appreciate all your efforts. Keep up the good work. He has a good sense of humor and acknowledge my presence any time he sees me. More

Service review The service was ok, but my car shakes now when before I took it in it wasn’t shaking. I am not sure exactly what happened, but I’m not happy. The service was ok, but my car shakes now when before I took it in it wasn’t shaking. I am not sure exactly what happened, but I’m not happy. More

If you are a women GO ELSEWHERE! I’ve been a customer of Luther Nissan Kia for the past 7-8 years, purchased a new Nissan Juke car from them in December 2016 always took my car to th I’ve been a customer of Luther Nissan Kia for the past 7-8 years, purchased a new Nissan Juke car from them in December 2016 always took my car to them for service, Oil changes and tire rotations, etc. Wednesday 11/8/2017 I dropped my car off for an oil change they called me to say my two front tires were bald and I needed to replace them. There were 20,000 miles on these tires they were the ones that came with the car 10 months ago. When I asked why were the rear tires like new and the front ones bald they said well I guess you didn’t rotate them enough I told them I only bring my car to you and when I brought it in today I said is it time to rotate my tires? and the gal who checked me and she said nope not this time, Adam the service tech who called me did offer to sell me new tires for the front said nothing about the rear tires needed to be replaced I kept asking why would tires on a 10-month-old car be bald after just 20,000 miles he kept saying the same thing over and over again not rotated enough now I wonder did they ever rotate the tires on this car? I left dealer and called the manager Craig he had left for the day so I left him a message the next morning at 9:30 I still hadn’t heard from him so I called him and within the first two minutes of the phone conversation he said to me I didn’t make the tires and they put cheaper tires on these new cars I reminded him you may not have made the tires but you’re dealer sure was happy to sell me the car with these tires on it with no mention that the tires were cheap when they sold car to me! Craig then said I would be happy to sell you new tires to that I said you’ve just lost my business any referrals and any of my future business. I went over to discount tire on Robert Street I strongly advise anyone needing tires to go there their work ethic, customer service & pricing were Bar superior to Luther Nissan Kia dealer, I was sold a better quality of tire with a better warranty free, tire rotation? free nail repair for the life of the tires and Discount tires talked to me about what kind of driving I did and made sure the tires they sold me were the right ones for me something the dealer never offered to do. Discount tires explain to me that on an all wheel drive car replacing two tires is a bad idea because they will wear uneven causing more tire issues something the dealer never mentioned when they were going to sell me just two tires. A little good customer service would have gone a long way in making this customer come back but now they’ve lost me forever. Big mistake to go to this Dealer. More

Salesman Only bought here because of the amazing salesman. Matt Bruce. Best experience and customer service I have seen in 30 years. All the finance folks and Only bought here because of the amazing salesman. Matt Bruce. Best experience and customer service I have seen in 30 years. All the finance folks and managers were amazing. Home run !! More

Lying jovanni I've been leasing from Nissan for 6 years. When I return my 2015 Rouge it didn't have a lot of miles on it. My rogue was loaded roofer front and back I've been leasing from Nissan for 6 years. When I return my 2015 Rouge it didn't have a lot of miles on it. My rogue was loaded roofer front and back camera side sensers just to name a few things I had. I wanted the same features that I had. Jovonie know i was excited about some of the new features like the liftgate in addition to the starter. Jovanni, told me what my cost would be to lease a new 2017 rogue, it was a little bit more than what I wanted to pay. I wanted to keep my 2015 rouge he told me how much it would be to keep. He told me it would be more than $400. Per month. So Jovonie asked me what's one feature would I be willing to give up the roofer or the navigation? I told him I could give up the navigation but I needed to have my roofer. He assured me I would only lose the navigation. After I signing the papers work and sat in the car, I was getting ready to put my steering wheel cover on I said "oh yeah I don't need my cover anymore". At that point jovanni's "oh you don't have a heated steering wheel". i said oh I don't? Jovanni said "yeah that don't come with this vehicle". Once I got home I tried the lift gate, however it didn't open so I opened up the lift gate and noticed that I didn't have the privacy divider in the back so I texted jovnnie and told him that I wasn't able to open the liftgate he said "oh you don't have that option". then I said I don't even have the part that will cover like my groceries "oh you don't have that part that's not included". At that point I told him I would like to return the vehicle and get something that I want. He told I'm not able to return the vehicle because it's already been sold to me. This all happened in less than 2 days I just got the car last Tuesday. Unsatisfied long term customer. I will not lease from Jovonie Wilson ever again. More

2017 Rogue Leasing Experience Great overall experience, I would highly recommend Luther Nissan Kia to anyone looking to buy or lease. They went out of their way to make sure every Great overall experience, I would highly recommend Luther Nissan Kia to anyone looking to buy or lease. They went out of their way to make sure every step of the process was handled in a timely and efficient manner. Thanks! More

Awesome Experience!! Andy was knowledgable and helpful in getting me the car I wanted for the price that was fair for the both of us!! I will be back! Andy was knowledgable and helpful in getting me the car I wanted for the price that was fair for the both of us!! I will be back! More