Luther Kia of Inver Grove

I had a great experience at Luther Nissan Kia in Inver Grove Heights! Luke was all about my wants and needs. He has called to see if I have any questions. He is very friendly and professional. I would def Grove Heights! Luke was all about my wants and needs. He has called to see if I have any questions. He is very friendly and professional. I would definitely recommend Luke and this Luther Nissan Kia. More

Inventory Control manager/ Dispatcher Very professional, helpful and very efficient. Very informative thru out the whole process. Very easy to work with.In the future would request to wo Very professional, helpful and very efficient. Very informative thru out the whole process. Very easy to work with.In the future would request to work with him again. More

On 03/24/14 I had my Nissan Murano serviced by Mike Wagner. Everything was done within a very reasonable span of time and very efficiently. Mike was very professional and polite, without being unnecess Wagner. Everything was done within a very reasonable span of time and very efficiently. Mike was very professional and polite, without being unnecessarily ingratiating. However, what I appreciated most of all was his ability to keep his word and follow up with me regarding an issue that couldn't be resolved during the appointment time: Mike undertook to call Warranty Center on my behalf to find out if certain parts of my vehicle were covered by my extended warranty or not. As it was pretty late to call the Center, Mike jotted down my cell phone # and told me he would make this phone call and get in touch with me the next day which he did. I'm very grateful to him for this because in this market, there aren't that many people who can keep their word, follow up with a client and accomplish it in a timely manner. Mike turned out to be precisely one of those capable of honoring their commitments. I think Mike delivers excellent customer service and has a solid work ethics. Thank you, Mike, once again! Anna C. More

3rd car I have bought from John Pellerzi at this dealership. They must be doing something right. Always a pleasure to work and makes the buying experience easy. They are always keeping me up to date dealership. They must be doing something right. Always a pleasure to work and makes the buying experience easy. They are always keeping me up to date on the process and answering my questions I have. I would highly recommend John and this dealership to everyone. More

Excellent experience with Scott H., Raul T., and Neil H. From starting with Neil when we walked in to the several hours with Scott discussing options, test driving, and even casual discussion while waiting, From starting with Neil when we walked in to the several hours with Scott discussing options, test driving, and even casual discussion while waiting, and then on to Raul for his help and expertise in finding the best financing and pulling the whole deal together. Everybody was very professional and kind. Never felt one bit of pressure or being hurried to make a decision. Always waited for me and my husband to discuss and ultimately come to the decision to buy the Sportage. Neil even helped me get the red I wanted!! Overall, an excellent experience and have already recommended them to a few friends and family. Thank You for showing us that there are companies out there that care about Customer Service! More

It is always a very pleasant visit when I bring my car in for service. Greg, Adam and Scott are all very polite, courteous and professional. They are always very accomodating to my needs. I have been working for service. Greg, Adam and Scott are all very polite, courteous and professional. They are always very accomodating to my needs. I have been working with Greg for a number of years now and he is the best in the business. Always a big smile when I arrive with my vehicle as well as when I pick it back up. I am confident and very comfortable with the service department. More

I first communicated with Bob in sales via Internet on a used Kia Soul I was interested in test driving. He followed up with a phone call and provided me all the details I requested. When I arrived to tes used Kia Soul I was interested in test driving. He followed up with a phone call and provided me all the details I requested. When I arrived to test drive the car, Bob had it clean, warmed up and ready to go. The front tires were worn out, and I was pleased to find out that 2 new tires were on order and would be put on the car before it was sold. The car was in nice condition and the price was fair and I ended up buying the car that day. The entire process went very smoothly. Bob was great to work with and very knowledgeable regarding the car. Allan S. More

The sales staff was superb to work with. They took the time to explain everything and gave me a great trade in value on my 2012 Nissan, that I had bought from Igor nearly two years ago. I highly recomm time to explain everything and gave me a great trade in value on my 2012 Nissan, that I had bought from Igor nearly two years ago. I highly recommend them!!!! A++++++++++ More

We have now purchased our 4th and 5th cars and are so pleased with the service. We live quite a distance from the dealership but we keep coming back because of the great service. pleased with the service. We live quite a distance from the dealership but we keep coming back because of the great service. More

Tom made buying a new vehicle stress free. He offered to try to price the vehicle within our price parameters and if not, there would be no pressure to make the sale. He kept his word and we are driving a try to price the vehicle within our price parameters and if not, there would be no pressure to make the sale. He kept his word and we are driving a great new Kia Sorrento. Thanks Tom Hagmeier More