Luther Kia of Inver Grove

Great dealership. Great customer service, friendly staff. Drove into the service bay, was helped right away. Had an appt for an oil change. Was told to wait in the customer lounge, it would be about 30 minut Drove into the service bay, was helped right away. Had an appt for an oil change. Was told to wait in the customer lounge, it would be about 30 minutes. 25 minutes later, my car was done. Complimentary car wash too, my car was sparkling and they even hand dried it. More

My husband and I are very pleased the way Tom Hagmeier handled our sale, very informed, curtious, and professional. We will be back when we are looking again and we will also recomend Luther Nissan Kia handled our sale, very informed, curtious, and professional. We will be back when we are looking again and we will also recomend Luther Nissan Kia to our friend and family Thanks More

I gave the rating I did because it was such a pleasant experience, the sales people have always been so nice and helpful but not overbearing at the same time I have gone to this dealership for over 6 year experience, the sales people have always been so nice and helpful but not overbearing at the same time I have gone to this dealership for over 6 years and I will continue to. They have great deals on new which is what I prefer to get. I highly recommend them and have told all my friends and family. More

Overall this was the one of the more positive experiences during the car buying process. I felt that Joe was extremely helpful in figuring out what we needed in a car. He spent a great deal of time trying t during the car buying process. I felt that Joe was extremely helpful in figuring out what we needed in a car. He spent a great deal of time trying to find the "right car" for us, even though it meant trudging through a lot of snow to find it. I was very pleased with his customer service and I felt comfortable throughout the experience. The only reason I am rating customer service at a 4, is due to the time I spent waiting for the paperwork to go through. I know it can be a long process, but it felt longer than my previous car buying experience. I kind of felt forgotten and there wasn't much explanation as to why there was such a long wait. Regardless of the wait time, I think I would go back to Luther Nissan/Kia in the future for additional car needs. More

I have purchased 2 new cars from here and I was pleased both times. John P. was determined and successful in negoiating on my behalf! both times. John P. was determined and successful in negoiating on my behalf! More

I brought my daughter in to get her first car about 2 years ago and everyone there made us feel so comfortable and inviting; it was a wonderful car shopping experience. The employees really make you feel years ago and everyone there made us feel so comfortable and inviting; it was a wonderful car shopping experience. The employees really make you feel at ease during what could be for most a really stressful time. Eric Nieves is quite the asset to your company as well. He made my daughter's first car buying experience very comfortable and made sure she was aware of ALL aspects of the purchase. He spoke clearly and explained things we didn't quite understand. I had such a great experience there w/ my daughter that two years later (yesterday) when my own car needs came into play, the first place I thought of was Luther Nissan Kia!! I wasn't going to walk out of there and go anywhere else. Because of the wonderful service we received during our first visit, I was set on finding the car I wanted at Luther Nissan Kia. The salesman, Joe Ray, was SPECTACULAR!! He was so kind and very easy to speak candidly with as well. He understood what I was looking for and helped me to make the right decision. I have wanted a Kia SOUL ever since first seeing that very first commercial w/ the hamsters and Joe helped me to feel comfortable going w/ a lease; something I was VERY leary about doing. I brought my mom w/ me to help me decide and he made us both feel comfortable and I think if my mom ever has a need for a vehicle she may just go to Luther Nissan Kia as well. Eri Nieves was WONDERFUL w/ us as well. I was very glad to know that he would be the one working w/ the financial aspect of my new vehicle as I had such a postive experience w/ him prior. Overall, I will continue to go to Luther Nissan Kia for all my car needs from now on! :) More

Overall my experience in buying my new Rogue was extremely pleasant. I think that Stephan Cornell was very informative and knowledgeable. He took the time to answser all of my questions and was very extremely pleasant. I think that Stephan Cornell was very informative and knowledgeable. He took the time to answser all of my questions and was very clear and easy to understand. I give kudos to Stephan and I am pleased with my vehicle thus far. More

In for a long overdue oil change. Greeted by Eric and processed quickly. Also greeted by Adam who is an incredible service advisor. The entire service staff is always great. No hard pushes to have work d processed quickly. Also greeted by Adam who is an incredible service advisor. The entire service staff is always great. No hard pushes to have work done; just friendly reminders of suggested service. Always a positive experience. More

We put 500 dollars down to hold a used Kia Sorento on a Saturday to pick it up on the following Monday. Over the weekend they sold it out from under us. We got a xx excuse that was an obvious lie. Extre Saturday to pick it up on the following Monday. Over the weekend they sold it out from under us. We got a xx excuse that was an obvious lie. Extremely unethical if not borderline illegal. I will never do businesswith them again. Considering filing with the Better Business Bureau. More

Scott greeted me by name just as I was getting out of my car in the service garage. He helped with a coupon I had, looked at tires per my request, provided explanations I requested. The waiting room was ple car in the service garage. He helped with a coupon I had, looked at tires per my request, provided explanations I requested. The waiting room was pleasant and my wait time wasn't overly long. My car was washed. I was waited on very promptly and curtiously at the payment desk. No complaints,excellent service throughout. More