Luther Kia of Inver Grove

It was a great experience working with Scott Holerud our salesman and Jamie Groth in finance. I would recommend anyone to work with Scott and Jamie. My only warning to anyone reading this review is that I w salesman and Jamie Groth in finance. I would recommend anyone to work with Scott and Jamie. My only warning to anyone reading this review is that I was not treated honestly on my trade-in. My concern is not what value I received, but the sales manager lied to me. I was told personally by the sales manager Craig Brink that he would increase my trade-in amount by a few hundred dollars to get closer to what I wanted. He looked me directly in the eye and said he could do a few hundred dollars more. When I reviewed the final numbers he did not do what he promised me. Why would he lie over a few hundred dollars on a $50k purchase. Very disappointing. More

I had yet another awesome experience at Luther Nissan IGH. The staff there was knowledgeable and went above and beyond to make sure the leasing process went smooth and easy for me. I never felt pressur IGH. The staff there was knowledgeable and went above and beyond to make sure the leasing process went smooth and easy for me. I never felt pressured to make a decision. I highly recommend this dealership to anyone looking to either purchase or lease a vehicle! More

It was a very good experience purchasing my car with Jovonie Wilson. Very informative and detailed. Jovonie Wilson. Very informative and detailed. More

I was not told about a concern found during the inspection. When I asked about it, I was brushed off as it not being a big deal. When I pushed further to talk to a tech and gain more clarification inspection. When I asked about it, I was brushed off as it not being a big deal. When I pushed further to talk to a tech and gain more clarification I was told it was an urgent problem to get fixed. It was a big miss that should have been communicated. Ensure that the communication is effective from the techs to those who review paperwork so these aren’t missed in the future. More

Went in for recall issues. They asked if I had any other concerns and when I did said well we can’t address those today as were to busy but then asked if there was anything el They asked if I had any other concerns and when I did said well we can’t address those today as were to busy but then asked if there was anything else I needed?! When I got home I found in the papers they gave me a sheet saying I needed to deal with some issues they found but never said anything to me about it when I was there. They seemed uninterested in actually helping me with my car issues and even less interested in my business. More

Terrible customer service. Not planning to come back to Luther Nissan dealer ever again. W Not planning to come back to Luther Nissan dealer ever again. W More

I was very pleased with my sales person Dan Nguyen when I purchased a 2024 KIA Seltos. I was not satisfied with your service department. They were under staffed and unable to service my 2013 KIA Soul f purchased a 2024 KIA Seltos. I was not satisfied with your service department. They were under staffed and unable to service my 2013 KIA Soul for 6 weeks. I finally just picked it up and took it home. More

Friendly, prompt and extremely smooth check-in process and quick estimate given by service advisor. and quick estimate given by service advisor. More

Friendly Service. Does not always communicate well can take to long to get in for repairs and sometimes they can be sloppy Does not always communicate well can take to long to get in for repairs and sometimes they can be sloppy More

Everyone was very nice and helpful. Scott was busy with customers so he assigned us to another sales men Scott was busy with customers so he assigned us to another sales men More