Luther Kia of Inver Grove

Work promptly finished and the estimate for the coat was spot on. The service finished earlier than I was told, which was a pleasant surprise. spot on. The service finished earlier than I was told, which was a pleasant surprise. More

Got me out in half the time estimated. Great service all around, thanks so much! Great service all around, thanks so much! More

Long time client of Luther. This experience went very well and smoothly. Sales was great and finance easy. Also, good deal on the vehicle. This experience went very well and smoothly. Sales was great and finance easy. Also, good deal on the vehicle. More

Great communication and service. Thank you very much for your assistance with my truck maintenance. Thank you very much for your assistance with my truck maintenance. More

8/30/2024 I purchased the Prepaid Maintenance Plan. I've stopped by Luther Kia and asked where the Maintenance Booklet for the plan was. I was told I'd receive it. I've Called and left messages. I hav I've stopped by Luther Kia and asked where the Maintenance Booklet for the plan was. I was told I'd receive it. I've Called and left messages. I haven't received return calls. When I took my vehicle in for an Oil Change the Seevice Writer didn't know anything about the plan. What's going on? Where is the Plan Book? Or can I get my Money Back? More

They provided what we needed. Joe Ray delivered. The person we worked with in finance was very thorough. Joe Ray delivered. The person we worked with in finance was very thorough. More

I had 3 visits. One with the venerable Kevin, showing me a vehicle I did not purchase. Another to look at a vehicle , with Kevin, that I was likely to purchase. I ne One with the venerable Kevin, showing me a vehicle I did not purchase. Another to look at a vehicle , with Kevin, that I was likely to purchase. I never waited more than 1.5 minutes for attention. Kevin, being attentive to another customer, partnered with John to carry on with me. John worked with me and I left after less than an hour with a first right of refusal payment. We finished the transaction the next day. I had expressed an interest in a relatively fast transaction process and was very well accommodated. John paid close attention to the prep details to make the in office transaction go well. John was excellent. Nic in finance, while still covering all of the necessary points and additional information, still moved it along. Very well done. The hand over of the vehicle was facilitated by Allie to point out the functional NEW aspects, much appreciated. I new what I wanted, they new how to get me into it with little fuss, and I belIeve a competitive price, and we worked it out with a smooth process. It was a good car buying experience. You always worry, " will it be a hassle"... it was not. Dave m More

Service was fast and the issue was found and fixed quickly and efficiently. People were friendly and helpful quickly and efficiently. People were friendly and helpful More

Excellent service to provide me with a new vehicle . I believe I was given the best deal for my trade in and the best deal for my new vehicle. Scott is an excellent, professional and always does a gr I believe I was given the best deal for my trade in and the best deal for my new vehicle. Scott is an excellent, professional and always does a greeat job. Jamie was awesome . They were both a pleasure to work with More

Service advisors are good at informing you about needed and recommended service without pressuring you to get the service immediately and recommended service without pressuring you to get the service immediately More