Luther Kia of Inver Grove

I had 3 visits. One with the venerable Kevin, showing me a vehicle I did not purchase. Another to look at a vehicle , with Kevin, that I was likely to purchase. I ne One with the venerable Kevin, showing me a vehicle I did not purchase. Another to look at a vehicle , with Kevin, that I was likely to purchase. I never waited more than 1.5 minutes for attention. Kevin, being attentive to another customer, partnered with John to carry on with me. John worked with me and I left after less than an hour with a first right of refusal payment. We finished the transaction the next day. I had expressed an interest in a relatively fast transaction process and was very well accommodated. John paid close attention to the prep details to make the in office transaction go well. John was excellent. Nic in finance, while still covering all of the necessary points and additional information, still moved it along. Very well done. The hand over of the vehicle was facilitated by Allie to point out the functional NEW aspects, much appreciated. I new what I wanted, they new how to get me into it with little fuss, and I belIeve a competitive price, and we worked it out with a smooth process. It was a good car buying experience. You always worry, " will it be a hassle"... it was not. Dave m More

They provided what we needed. Joe Ray delivered. The person we worked with in finance was very thorough. Joe Ray delivered. The person we worked with in finance was very thorough. More

Service was fast and the issue was found and fixed quickly and efficiently. People were friendly and helpful quickly and efficiently. People were friendly and helpful More

Excellent service to provide me with a new vehicle . I believe I was given the best deal for my trade in and the best deal for my new vehicle. Scott is an excellent, professional and always does a gr I believe I was given the best deal for my trade in and the best deal for my new vehicle. Scott is an excellent, professional and always does a greeat job. Jamie was awesome . They were both a pleasure to work with More

Service advisors are good at informing you about needed and recommended service without pressuring you to get the service immediately and recommended service without pressuring you to get the service immediately More

Attentive , responsive , patient . Kevin P. Thorough , explained process well, made sure any concerns and questions I had were addressed and resolved. Made sure I had time I needed re Kevin P. Thorough , explained process well, made sure any concerns and questions I had were addressed and resolved. Made sure I had time I needed regarding the process, my questions , learning basics. More

I have worked on vehicles my entire life, but when my wife and I purchased our 2024 Telluride from Luther KIA of Inver Grove, both my wife and I was very impressed with the dealership in regards to the s wife and I purchased our 2024 Telluride from Luther KIA of Inver Grove, both my wife and I was very impressed with the dealership in regards to the sales and service department. The service work that had been performed on my Telluride had been done properly at a fair cost. The personnel at Luther have been very professional and friendly, and the work has been completed in a very timely manner, usually sooner that what I was told. More

Comfortable experience and professional treatment by the staff. Work was completed on time and at the expected price. staff. Work was completed on time and at the expected price. More

My salesperson, Igor, was extremely helpful and knowledgeable; he was amazing to work with and I would recommend him to everyone. knowledgeable; he was amazing to work with and I would recommend him to everyone. More

The reason for my visit was recorded inaccurately when I made the appointment. I made an appointment due to a recall notice for flickering headlights that I had been dealing with for a year and a half. Th made the appointment. I made an appointment due to a recall notice for flickering headlights that I had been dealing with for a year and a half. Then the tech couldn't find the recall for my car. Had to call over the KIA expert. Lots of conversation and they decided yes, there was a recall for flickering headlights. Which is a problem I had compalined about a year and a half ago without resolution. Left car. No communication for 5 hours. Sent a text and asked for status. Was told that yes, I did have the problem that the recall covered and I could come pick up my car. Made no sense so I called. Apparently this visit with just for a diagnosis. That was never mentioned. I specifically schedfuled the service when I had family in town as I have to either wait for the vehicle or Uber back and forth. So now I have another appointment for repair. I'm not happy. More