Luther St. Cloud Honda

Honda Service Experience From the phone call to set an service appointment, to checking in and having the issue diagnosed, and then the repairs, payment, then departure. Every From the phone call to set an service appointment, to checking in and having the issue diagnosed, and then the repairs, payment, then departure. Everyone there was Helpful, and knowledgeable. Great attitudes, awesome teamwork. Quick turnaround. Thank you More

Recall work and new transmission fluid Luther St Cloud Honda was very friendly, professional and helpful from the first phone in setting up my appointment, to dropping off my vehicle and up Luther St Cloud Honda was very friendly, professional and helpful from the first phone in setting up my appointment, to dropping off my vehicle and updating me after they did their work, as well as paying and checking out. Thank you Stacey! More

Purchase experience review My fiance and I went to this location knowing what vehicle we wanted to look at. Brett had it ready for us. After checking the car out, we started to My fiance and I went to this location knowing what vehicle we wanted to look at. Brett had it ready for us. After checking the car out, we started to go through the paperwork process. We let Brett and Brian know that we already had an approved loan through Wings. Due to it being a Sunday, our loan wasn't able to be processed but we were allowed to take the car home which was great. Brett even ordered a replacement piece that was broken for the interior. We came back to finish the paperwork the next day and during this process we were shown what our cost would be including gap and warranty which was over our loan amount. We let Brian know this but he assured us that it would be fine. So we signed and drove out with our new car! Several days later, he called us to let us know that the signed amount was not approved and that we would have to resign the paperwork which was annoying especially since we told him it was over approved cost. The papers were fedexed to us and at the same time, we had received the replacement interior part but were unsuccessful at installing it. So we drove to the location to have the service department help as well as turn in the paperwork. The service department was amazing and we left feeling better about the overall experience. My only concerns with the experience other than what was previously mentioned is that our credit was ran without being notified first (we are trying to keep our credit up) as well as we haven't received our gas and car wash discount yet. Otherwise, we will be back for our next purchase with Brett. More

Purchased a vehicle The whole process of meeting the Luther people and the purchasing of a vehicle was an excellent experience. Greg Oakland was so accommodating and hel The whole process of meeting the Luther people and the purchasing of a vehicle was an excellent experience. Greg Oakland was so accommodating and helpful from start to finish. More

Good customer service, good experience When I purchased my CRV, I agreed to have the "Minnesota Package" service agreement put on it and because I had to leave it there for a week, the fina When I purchased my CRV, I agreed to have the "Minnesota Package" service agreement put on it and because I had to leave it there for a week, the finance guy (Ricky?) had promised I could have a loaner car. Dane called me a day or so later...he set up my appointment and double checked on the loaner car. He and I texted back & forth before I came back to pick it up and I let him know about a couple more things I wanted. When I got there, he had everything organized. I was in and out in a very short time, with everything I wanted. Everyone I had contact with was friendly and helpful. It was a good experience, More

Oil change, rotation, recall Excellent service and completed in a timely manner. I was kept informed throughout the service time by my service manager Dane. I am definitely satisf Excellent service and completed in a timely manner. I was kept informed throughout the service time by my service manager Dane. I am definitely satisfied with the service each time I bring my car to Luther Honda- St Cloud. More

Amazing service Hunter Held had been working with us for a couple of weeks as we looked for the right vehicle. He got it right for us! Hunter Held had been working with us for a couple of weeks as we looked for the right vehicle. He got it right for us! More

Hunter was amazing! It was my first time buying a brand new car and Hunter and Ricky were great to work with. They made the experience very smooth and were willing to tak It was my first time buying a brand new car and Hunter and Ricky were great to work with. They made the experience very smooth and were willing to take the time and explain any questions that I had. It was very easy to get ahold of both of them. The rest of the staff was very polite and helpful as well. I worked with Brett for a little while and he programmed the car systems for me before I got off the lot. Overall extremely friendly service, and it seemed like it took almost no time at all! More

Top notch sales & service! This was my 1st new vehicle purchase so I took my time, did the research & test drove a number of vehicles. The salesman I had took the time to really This was my 1st new vehicle purchase so I took my time, did the research & test drove a number of vehicles. The salesman I had took the time to really explain all of the great features of the vehicle, all of finance options and made sure I was completely comfortable with my choice. I would recommend this place & even first salesperson to anyone I know! More

A+ Experience Awesome experience. 2nd vehicle we bought from this dealership. Will buy from here again. Everyone is very friendly and knowledgeable about the vehi Awesome experience. 2nd vehicle we bought from this dealership. Will buy from here again. Everyone is very friendly and knowledgeable about the vehicles. There was no pressure to buy More