Luther St. Cloud Honda

this was a non-arduous buying experience. Lets start with, the fact that my wife & I have not bought a car in 14 years. I have heard this can be an overwhelming process. At," St.Cloud Luthe Lets start with, the fact that my wife & I have not bought a car in 14 years. I have heard this can be an overwhelming process. At," St.Cloud Luther Honda," It was not! Personnel we dealt with: Corey Jansky, sales. First met with him in January 2018. Bought car from him on March 30 2018. He was always kind professional and passionate about his cars The first time we met. he spent the whole afternoon with us explaining features of the CR-V. We had many phone conversations, with him trying to fullfill our expectations. The day we purchased our CR-V. Corey once again spent from 1PM untill 7:30 PM. Making sure we understood everything, and it was a lot! and helped us complete the deal. Walked us out the door, gave hugs and said he would be in-touch. He introduced me to; Dane the Service Advisor, and Josh the Mechanic. To show me oil change procedures and give maintenance advice. Both of these men were equally as nice as Corey. Finally we met, Tom Dietman. The dreaded Business Manager. (Financing) Nothing to dread here! Tom was forthright and factual. Not high pressure. So, the whole experience was rather pleasant. I will conclude with; My wife and I are not related to anyone at this dealership. More

Service visit Was greeted promptly and details of appt discussed. Routine service very prompt and part ordered for warranty repair at later date. I enjoy working Was greeted promptly and details of appt discussed. Routine service very prompt and part ordered for warranty repair at later date. I enjoy working with this team. More

Extended warranty issue. Dane Fransen, Service Advisor, was my vehicle inspector & person who followed through with this lengthy process. Dane is a ‘trooper’ !! Excellent Dane Fransen, Service Advisor, was my vehicle inspector & person who followed through with this lengthy process. Dane is a ‘trooper’ !! Excellent customer service skills as well as his tenaciousness in getting the job done. I’m very grateful for having him as my contact person at Honda/St.cloud. More

No pressure new-car purchase Wyatt Becktle did a VERY good job of providing us with the information we needed to make an informed decision. He then allowed us to make our buying Wyatt Becktle did a VERY good job of providing us with the information we needed to make an informed decision. He then allowed us to make our buying decision with a minimum of pressure and an abundance of appreciated, knowledgeable guidance on his part. We found Wyatt to be very poised for a sales person of his age. Overall we were pleased with the experience at Luther Honda in Saint cloud More

No pressure, professional, above and beyond My wife and I went there looking for a van. Called ahead of time to give our specifications and price range. Josh was very honest with us for what we My wife and I went there looking for a van. Called ahead of time to give our specifications and price range. Josh was very honest with us for what we could afford. Didn't show us anything out of our comfort zone and gave us options. Great purchasing experience! More

Dane in service went over and above for us We took my car in for a diagnostic visit for a leak. There was some confusion as to what the cause was. After determining the actual cause we were tre We took my car in for a diagnostic visit for a leak. There was some confusion as to what the cause was. After determining the actual cause we were treated very well by the staff at Luther. Dane went over and above to ensure the work was done to our satisfaction. More

Awesome If it would have been any better it would have been way to good!!! Not much more to say except keep up the great work! If it would have been any better it would have been way to good!!! Not much more to say except keep up the great work! More

Great! I had a great experience buying a car from Luther St Cloud. Corey (CJ) was incredibly knowledgeable on Civics, which is what I was looking for. He was I had a great experience buying a car from Luther St Cloud. Corey (CJ) was incredibly knowledgeable on Civics, which is what I was looking for. He was able to talk me through all the features and capabilities of the car I was interested in. I felt very confident in buying a car from CJ. I would definitely recommend this dealership, and especially CJ, to anyone. More

No Transparency My wife went in to see about getting a new lease. She had months left but got an email from luther talking about a sale. Salesman W said they didn't My wife went in to see about getting a new lease. She had months left but got an email from luther talking about a sale. Salesman W said they didn't have that offer? What he didn't say was they had to pay off her lease and Blah, Blah, Blah. we could have finished her lease and then search for the best deal. This lack of transparency makes leasing a car a poor experience. We will be searching for a more transparent company next time instead of a salesman looking for a sale! More

Great Experience with Josh!!! As a woman in my early 40's, I've had more than a few car buying experiences. Ive never enjoyed the overall car buying experience. I simply don't care As a woman in my early 40's, I've had more than a few car buying experiences. Ive never enjoyed the overall car buying experience. I simply don't care too much about cars. I am happy to say Josh turned this around!!! I had let Josh know my thoughts on the process and I had also expressed that I am not one to banter back and forth on the price. So, the numbers were generally figured out before I got to the dealership. I can say that Josh was honest, sincere, kind and he made me feel like he had my best interest in mind. He did a great job assisting me with the car and talking about all of its features and functions. He was absolutely great to work with and I would recommend him to everyone and anyone I know!! Unfortunately, to discuss financing (which I already had prepared through my credit union) i was taken into a back office to meet with Brian Rothstein. He offered me a rate that was between .5-1% higher than what I had been qualified for with my credit union. As I declined the higher offers, he proceeded to say things like 'it's only $100 more a month' (only???) and 'let's just do it because it's easier' (easier for who???). It was evident that Brian had HIS best interest at heart- not mine- and he had no problem showing it!! Ugh. I almost walked out without buying the car at all. So, I would say 100% definitely work with Josh!! He is fantastic!! While Brian seemed to represent the old stereotypes that I was so looking to avoid, Josh represented himself, as well as the dealership, as honest and reputable. When I look back at my experience, overall, Josh's excellent work shines through!!! Way to Go Josh!!! ... and Thank You!!! More