Luther St. Cloud Honda

Continued Commitment to Customer Service My wife purchased a Civic at Luther Honda of St. Cloud in 2008. Now we have a growing family and needed a bigger vehicle so we recently bought a CRV. My wife purchased a Civic at Luther Honda of St. Cloud in 2008. Now we have a growing family and needed a bigger vehicle so we recently bought a CRV. We were so pleased with the service we received on the Civic and we were very pleased that Eli went the extra mile to earn our business a second time. We look forward to working with the service department with our CRV and trust that we will receive the same commitment to customer service that we have received the last 7 years doing business here. More

Our New 2015 Honda CR-V We had a great buying experience at Luther Honda. Brian was very helpful and did his best to ensure we were happy with our purchase. We had a great buying experience at Luther Honda. Brian was very helpful and did his best to ensure we were happy with our purchase. More

Great Customer Service, Personable Traded in my vehicle for a 2012 Honda Civic. We had some hiccups along the way but with the help of the sales managers and sales staff we got them all Traded in my vehicle for a 2012 Honda Civic. We had some hiccups along the way but with the help of the sales managers and sales staff we got them all resolved. They are down to earth nice people. Very fair priced used vehicles on the lot. I would highly recommend this dealership! More

Upgrade additions We had a scheduled upgrade with undercoat rustproof, 3M paint protection and window treatment (crystal-fusion). Stacey was our point of contact. She i We had a scheduled upgrade with undercoat rustproof, 3M paint protection and window treatment (crystal-fusion). Stacey was our point of contact. She is awesome. Looking forward to driving our 2015 Accord Hybrid. More

It was personal and as good as it gets 😊👍 We recently purchased a 2016 AWD Honda HR-V and we Love it. We purchased a rust proof undercoating at the time of purchase along with a cover and sc We recently purchased a 2016 AWD Honda HR-V and we Love it. We purchased a rust proof undercoating at the time of purchase along with a cover and scheduled the Appt for a later date. We asked for a loaner and it was waiting and the work was done cheerfully and on a timely basis! We dealt with Stacey and she's a Winner . We also met Casey and we were Very Pleased, We are looking forward to our next Service Date! More

Service Request Was returning from a fishing trip in Walker, MN on 8/17/2015. Wanted to correct a minor problem on the 2013 Honda Civic I purchased at the St.Cloud L Was returning from a fishing trip in Walker, MN on 8/17/2015. Wanted to correct a minor problem on the 2013 Honda Civic I purchased at the St.Cloud Luther Honda dealership in June 2015. Did not have an appointment at the time. Stopped in at Luther Honda in St. Cloud Monday afternoon. Talked to Dane Fransen in the service department. He was able to get my car in and fix the problem within 25 minutes. I was then on the road and heading back to the metro area. Excellent service. More

Better than expected My first service appointment since purchasing the vehicle. It was fast and the staff are very helpful and courteous. I have dealt with other dealershi My first service appointment since purchasing the vehicle. It was fast and the staff are very helpful and courteous. I have dealt with other dealerships in the area and Luther by far is the best. More

Fast and easy to work with I worked with Chris Mattson of Luther Honda of St. Cloud, MN. We were looking for a couple months for a Honda Accord and finally this one came up. I w I worked with Chris Mattson of Luther Honda of St. Cloud, MN. We were looking for a couple months for a Honda Accord and finally this one came up. I worked a package deal and had most of the paperwork already done before I drove to the lot. I'm very pleased with our purchase of a 2011 Honda Accord. Thanks More

Hard Decision Made Easier A new car is a large investment. My husband and I feel the need to be thorough. The salesman we worked with (Chris) understood this need. We asked lot A new car is a large investment. My husband and I feel the need to be thorough. The salesman we worked with (Chris) understood this need. We asked lots of questions. Chris generally knew the answer and could explain it well. The few times he didn't he was quick to go find the correct answer. I greatly appreciate someone who will say "I don't know but I'll find out." rather than give me an inaccurate response. And the entire sales team is willing to help answer any question. Once there were at least 4 salesmen who got involved trying to find an answer for us. Chris understands that everyone has different needs and will need a different style car. He was willing to work with us and he listened carefully to us to determine our needs. He also followed up and never failed to return a call or an email within a couple hours (usually less). A pleasant and competent young man. His supervisor, Eric, was also quite knowledgeable and very easy to work with. He gave us some more detailed answers to a few questions. I test drove the car 4 different times and they never made me feel like I was pestering them. We also worked with Dan on the financing. He was just as professional and had his process well honed so that it took a minimum of time without making us feel rushed. As with the rest of the staff he was willing to go out of his way to accommodate the customer. My husband would have preferred a slightly lower price, but all else went well. Whenever I walked in anyone on staff who passed by would be sure I was taken care of. I would recommend the dealership. More

Best used car buying experience ever! I cannot say enough of all the employees at Luther Honda of St. Cloud. From salesman to service team to Dan in finance and the courtesy drivers. I cannot say enough of all the employees at Luther Honda of St. Cloud. From salesman to service team to Dan in finance and the courtesy drivers. Chris Mattson helped us find the used vehicle we liked, no up-selling, no pressure. Provided free Car Fax on vehicle. Manager, Chad was nice to work with and was straight forward as to what he could do. No price games. I will only buy a vehicle from Luther going forward as they stand behind their dealership warranty. With Luther's 5 day return policy we purchased the vehicle and then had it inspected down in twin cities area. All as expected except for a small leak in right output shaft seal which is part of drive-train warranty. No arguments, they came down to cities and picked up car and fixed it and delivered it back. Dane in service department kept me up to date as to what was going on every step of the way. At every turn I expected it all to fall apart. It never did. I still can't believe it. Best car buying experience out of over 8 vehicle purchases. More