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Luther St. Cloud Honda - Service Center

St. Cloud, MN

4.7
3,503 Reviews

3,503 Reviews of Luther St. Cloud Honda - Service Center

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March 26, 2020

I usually go to invergrove Honda and this dealership was more personal and the time consumed there was good. Staff was knowledgeable and seem to truly care about the situation More

by PDS05281227
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 30, 2020 -

Luther St. Cloud Honda responded

Glad to hear that we could provide you with a 5 star experience! Your kind words about our team are greatly appreciated. We look forward to working for you in the future. Thank you for your business.

March 25, 2020

Jimmy was the first contact that I had with the dealership when we moved to town and because of his helpfulness, I have become a customer! As usual I received excellent service! More

by mlcheval
Recommend Dealer
Yes
Employees Worked With
Jimmy
Mar 30, 2020 -

Luther St. Cloud Honda responded

Thank you for choosing our Service Center. We are happy that Jimmy was helpful and provided excellent service. Your business is greatly appreciated. We look forward to seeing you again!

March 25, 2020

I was in for a recall for my girlfriend’s car, when we were waiting we started looking at new cars spoke with a salesman and ended up buying a vehicle, I was impressed by the salesman and how friendly the More

by dobros.de
Recommend Dealer
Yes
Employees Worked With
Brian Rothstein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Greg Oakland
Mar 30, 2020 -

Luther St. Cloud Honda responded

We are grateful for your kind words about our Team. Thank you so much for your business. Enjoy your new vehicle! We look forward to working with you again!

March 23, 2020

New tires installed, wheels aligned I went in with a tire low on air. A nail was found in the tire in a location where the tire couldn't be patched, it needed to be replaced. I was alrea More

by JSORELL97
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cameron
Mar 25, 2020 -

Luther St. Cloud Honda responded

Thank you for sharing about your recent visit. You will be contacted with the information that you requested. as soon as possible. We appreciate your patience. We look forward to seeing you again!

March 22, 2020

Dane was upfront with any additional expenses on the pilot so it would be safe to drive. Dane also discussed further maintenance needs that will need to be addressed in the future. Very professional. More

by CLOBESTJ
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2020 -

Luther St. Cloud Honda responded

Nice to hear that Dane addressed your concerns. Customer satisfaction is very important to us. We look forward to seeing you again. Thank you for your business.

March 21, 2020

Super helpful. The service desk staff went the extra mile to make my experience as satisfying as possible. This is especially notable during this difficult time of COVID-19 restrictions. More

by CWHITMERWRIGHT
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2020 -

Luther St. Cloud Honda responded

We appreciate your understanding thru this difficult time. Our Dealership is taking extra precautions for the safety of our guests and employees. Thank you for your business.

March 21, 2020

Routine service was completed quickly. Dane explained what was done and if there was anything I needed to keep an eye on. The CR-V came back shiny and clean! More

by Happy CR-V owner
Recommend Dealer
Yes
Employees Worked With
Dane Fransen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2020 -

Luther St. Cloud Honda responded

Thank you so much for your kind words. It's great to hear that Dane explained what was done aswell as things to keep an eye on. We appreciate your business and look forward to seeing you again!

March 19, 2020

This is approximately my fifth visit at this location, even though I do have a Nissan! I continue to return to Luther because of the excellent customer service! Stacey in particular, she had helped me More

by STPHCHAPEL
Recommend Dealer
Yes
Employees Worked With
Stacey Dingmann
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stacey you Rock !!!!
Mar 20, 2020 -

Luther St. Cloud Honda responded

Steph thank you for your kind words about Stacey. We are happy to hear that,you have received excellent customer service, every time you have visited. We appreciate your business, and look forward to working for you in the future.

March 19, 2020

Awesome service as always! Timely, professional, great care of my Honda. Will continue to service my car at Luther Honda St. Cloud. Thank you very much! More

by mlcheval
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 20, 2020 -

Luther St. Cloud Honda responded

Thank you for your kind words about our Service Center. Customer satisfaction is very important to us. It's great to hear that you will return to us for future service. We appreciate your time to write this 5 star review, and look forward to seeing you again!

March 18, 2020

I was treated very good. My concerns were listened to and were addressed to my satisfaction. It was a very pleasant experience. Thank you very much. More

by alfalfas
Recommend Dealer
Yes
Employees Worked With
Casey Van Dorn
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 19, 2020 -

Luther St. Cloud Honda responded

Thank you for sharing about your recent visit. We are happy that you had a 5 star experience. We look forward to seeing you again!

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