Luther St. Cloud Honda - Service Center

2009 Honda CRV Maintenance Check-Up Monday 10-18-201 8:00 AM The service center is very organized. It has a very clean and professional atmosphere. The service department employees were very polite and profess The service center is very organized. It has a very clean and professional atmosphere. The service department employees were very polite and professional. They answered all of my questions promptly and were very courteous and knowledgeable. They also informed me that Luther Honda can also do maintenance on my Jeep. Luther Honda provided me with a ride back to my house and a return pick-up to retrieve my vehicle. I would like to thank the gentlemen who drove me, as he was very kind and courteous also. They even washed the SUV. I will recommend the business to other people. More

Windshield replacement went well The windshield replacement went well. The reprogramming took a long time. There should have been an option to have a loaner car considering we purchas The windshield replacement went well. The reprogramming took a long time. There should have been an option to have a loaner car considering we purchased our SUV new from that dealership. More

Great Service They continue a high rate of service. After 5 years I still am amazed at the skilled friendly style they have. This last time Dane explained a problem They continue a high rate of service. After 5 years I still am amazed at the skilled friendly style they have. This last time Dane explained a problem which turned up beyond the scheduled service and gave an updated estimate which was very correct. More

First Visit We are new to the area and needed to find a new dealership to handle our service needs on our CRV. The online appointment process is simple and inclu We are new to the area and needed to find a new dealership to handle our service needs on our CRV. The online appointment process is simple and includes reminders. Dane, the sevice advisor, was informative and friendly and found we had an open recall that we were not aware of. The work was performed while I waited and completed in the timeframe quoted and done correctly for the quoted price. We have found our new dealership. More

Great job Came in with check engine light flashing. Even with computers down service found the problem. Did great job of getting warranty work done and covered Came in with check engine light flashing. Even with computers down service found the problem. Did great job of getting warranty work done and covered More

Greased up my windshield I came in for an airbag recall. Fast service, was in and out with one short hiccup; I was asked if I wanted to do extra service on parts I already rep I came in for an airbag recall. Fast service, was in and out with one short hiccup; I was asked if I wanted to do extra service on parts I already replaced recently. The man who talked to me was very nice and seemed to be trying to do the best job possible by offering to do more work on my car that needed to be done according to the mechanic who inspected my car while doing the airbag change. The problem is is that my fluids that the mechanic was claiming to be bad had recently been changed. My transmission fluid specifically had been entirely flushed, along with having a new transmission filter put in. The mechanic said the fluid was dirty, but it was the exact same color as the OEM fluid I originally flushed it with. Another weird thing I noticed was that my windshield gained some smudges. My windshield already had a couple smudge marks from myself before I went into the dealer, I'll admit, but it had a lot more rub marks on it after I got it back from the mechanic, which seemed a little disappointing. Besides all of this, I ultimately wasn't forced into doing anything to my car and my windshield was already not perfectly clean. I just wanted to give my experience and would suggest not to 100% trust the diagnostics done on your vehicle when it's from Luther Honda. More

Love this place! Always have a great experience! Never have to wait long. Always get right in. Everyone is always friendly and helpful. Been coming here since they o Always have a great experience! Never have to wait long. Always get right in. Everyone is always friendly and helpful. Been coming here since they opened and never had a problem. More

Easy, timely and friendly. The customer service was outstanding and has been every single time I have gone there. The service center seems to care about customer comfort as much The customer service was outstanding and has been every single time I have gone there. The service center seems to care about customer comfort as much as satisfaction. More