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Luther St. Cloud Honda - Service Center
St. Cloud, MN
3,503 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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3,503 Reviews of Luther St. Cloud Honda - Service Center
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February 21, 2019
call back service Getting annoyed with all of Honda's recalls! I had a Chevy Blazer for 17 years, and never once had a recall. Between our civic & crv, this seems to Getting annoyed with all of Honda's recalls! I had a Chevy Blazer for 17 years, and never once had a recall. Between our civic & crv, this seems to be a frequent occurence. Starting to question Honda's assembly. Also, first time there that they didn't wash my car! The service attendant claimed it was too cold, which simply wasn't true! Every car wash in town was opened, and instead of waiting in line, I was looking forward to a clean car after my service appointment. Worst part was when I left, I drove around the building, and there in the car wash stall, was a car just going in! ha...guess it wasn't too cold for THAT car...hehe Oh well.... More
by KKOENIG4
Verified CustomerEmployees Worked With
Other Employees :
nice girl at the pay station - didn't catch her name!
February 20, 2019
Service Staff is very helpful efficient and respectful of my time. Would recommend 10 outta 10 stars .Everytime I go in they remember who I am very friendly Staff is very helpful efficient and respectful of my time. Would recommend 10 outta 10 stars .Everytime I go in they remember who I am very friendly. More
by LEANDRO8892
February 20, 2019
Service for recall by Honda Everything went as told. Very friendly and helpful service by Stacey. Answered all questions and took care of my concerns. Kept me updated via texts Everything went as told. Very friendly and helpful service by Stacey. Answered all questions and took care of my concerns. Kept me updated via texts Like the paperless invoice that was sent to phone and the option to pay from phone. More
by JESSE.TROSKA
Employees Worked With
February 20, 2019
WONDERFUL Everyone was great!! Very professional and polite. Very knowledgeable staff. Thorough checks of the vehicles. Fast and friendly staff!! I will be back Everyone was great!! Very professional and polite. Very knowledgeable staff. Thorough checks of the vehicles. Fast and friendly staff!! I will be back again!!! It was a WONDERFUL experience and I would recommend them to everyone. Thanks again for taking good care of me and my van!! Shuttle service was awesome also!!! You guys are the best!!! More
by karebare55398
Employees Worked With
February 20, 2019
Emissions System Problem Appointment was scheduled with short notice. Loaner car was offered since my car probably would not be seen until the next day. I decided to wait to Appointment was scheduled with short notice. Loaner car was offered since my car probably would not be seen until the next day. I decided to wait to see what the problem was and how long it would take. Repair was made (flushing of system ? and test driving) quickly in less time than expected. More
by SCHULTZINMN
February 19, 2019
New Tires...Happy Driver Casey was able to email me a quote for tires along with his personal recommendation on which of the quotes he recommended based in the tires he uses o Casey was able to email me a quote for tires along with his personal recommendation on which of the quotes he recommended based in the tires he uses on his own vehicle. A day later I called in to order tires. Got in to have the tires installed the next day. Keith made sure I had everything from the quote on the final workorder. Out the door and happy to be driving with 4 new tires in snowy February!!! More
by cap2800
February 19, 2019
Oil Change They were able to get my car in early and wait time was very reasonable. The lady that helped me was informative, helpful, and friendly. They were able to get my car in early and wait time was very reasonable. The lady that helped me was informative, helpful, and friendly. More
by hellokitty35
Employees Worked With
February 16, 2019
Excellent customer Service The mechanics worked hard to try to find the issues with my radio and performed warranty work when I requested oil change and tire rotation. The mechanics worked hard to try to find the issues with my radio and performed warranty work when I requested oil change and tire rotation. More
by tmoe3970
Employees Worked With
Shelby Mickalowski , Travis Anderson
February 14, 2019
Terribly disappointed I leased a Honda Fit, which doesn't start if you don't run it for a couple of days in the winter. I have had to jump start it several times. This is I leased a Honda Fit, which doesn't start if you don't run it for a couple of days in the winter. I have had to jump start it several times. This is not acceptable for a new car. So far the dealership says there's nothing wrong with the car. I want to get out of the lease and get into a vehicle that I can count on to start, but the dealership says I will have to pay about $1,000 to end my lease early. I have leased many vehicles and never had this problem before. More
by Mark A. Johnson
Employees Worked With
I don't know the names of the people I talked to, but no one could resolve my issue.
February 14, 2019
Maintenance Clear, efficient and transportation to and from mall. I appreciate their clarification of the work that needed to be done. Helpful itemized receipt as Clear, efficient and transportation to and from mall. I appreciate their clarification of the work that needed to be done. Helpful itemized receipt as well. More
by janemootz
Employees Worked With
