MINI of Portland
Portland, OR
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538 Reviews of MINI of Portland
Volvo cares far more about their customers Unfortunately all this particular dealership cares about is REVENUE instead of customer retention. I have owned Volvos for years, and any time I've ha Unfortunately all this particular dealership cares about is REVENUE instead of customer retention. I have owned Volvos for years, and any time I've had a question regarding a part or an issue, Volvo has been overly helpful and informative. My husband bought a mini cooper clubman. We are having an issue with the fuel system and are having such a difficult time finding any answers. Even finding the proper part is a treasure hunt, and an expensive one at that. We call to ask if there is a regulator built into the particular fuel pump, and all we get is you'll have to bring it in for diagnostics. UNBELIEVABLE! The parts counter was more helpful. We will sell our mini once it's fixed so we never have to spend a dime on their worthless service or product. Really unfortunate. More
I'm Committed Well, I had my second date appointment, and I'm ready to make a long term commitment to MINI of Portland. LOL What a fabulous car and team! Well, I had my second date appointment, and I'm ready to make a long term commitment to MINI of Portland. LOL What a fabulous car and team! More
Excellent car buying experience We were only in Portland for 1 day and we went on two test drives, purchased a car in less than 4 hours. Everyone was extremely helpful and accommoda We were only in Portland for 1 day and we went on two test drives, purchased a car in less than 4 hours. Everyone was extremely helpful and accommodating. It was the best car buying experience we've ever had. More
Allen Snyder Rocks! My husband & I were looking for a used Ford Edge and found the perfect one at Mini Cooper in Beaverton. Allen took my inquiry call and gave excellent My husband & I were looking for a used Ford Edge and found the perfect one at Mini Cooper in Beaverton. Allen took my inquiry call and gave excellent customer service from the initial phone call to getting us in to working out our perimeters thru to financing. Never pushy or manipulative, always patient, positive & informative every step of the way. We will come back one day, hopefully for a Mini. I recommend this dealership and specifically Allen. You'll not only get great customer service but you'll feel like you've made a friend. More
Efficient I am from out-of-state and it was my first time coming in for service at the Portland dealership. Brandon was extremely helpful and communicative wit I am from out-of-state and it was my first time coming in for service at the Portland dealership. Brandon was extremely helpful and communicative with the service provider that I go to back home. More
Love MINI of Portland! Brandon is awesome! He explained everything that needed to be done, so I felt comfortable agreeing to it over the phone. He is friendly and very well Brandon is awesome! He explained everything that needed to be done, so I felt comfortable agreeing to it over the phone. He is friendly and very well organized. It was easy to sign up for a service appointment online. The car was done 3 hours before I said it needed to be. Brandon kept me informed of the status of my Mini the whole time. Overall, awesome experience every single time I go! More
Very personalized service! Brandon was extremely helpful in organizing my service. He provided experienced feedback in the selection of new tires. He also arranged transportatio Brandon was extremely helpful in organizing my service. He provided experienced feedback in the selection of new tires. He also arranged transportation for me. For my next service appointment, I will definitely work with Brandon again. More
Enjoyed the experience of buying our Mini! We worked with an excellent salesman, Safder Rabbani. From start to finish we felt that we were treated with respect and care; in fact, the whole team We worked with an excellent salesman, Safder Rabbani. From start to finish we felt that we were treated with respect and care; in fact, the whole team was interested in showing us a car that worked for us. A great car-buying experience overall. More
a good experience Kirstie Gebhart is the perfect representative....low key (which is hugely important to me), did not push me at any point, and was very well informed. Kirstie Gebhart is the perfect representative....low key (which is hugely important to me), did not push me at any point, and was very well informed. All the staff I dealt with were professional, courteous, and gave me great service. The only reason I did not put 5 stars on my rating is that it took a long, long time for them to get things printed out for me so I spent time playing Word on my phone to pass the time. But this really is a great dealership. I usually buy BMWs, but I think I'm a convert to Mini of Portland. More
Outstanding service I am very picky when it comes to shopping, but purchasing a new car has never been easier at Mini of PDX. Safder and his team listened to my wants and I am very picky when it comes to shopping, but purchasing a new car has never been easier at Mini of PDX. Safder and his team listened to my wants and needs and guided me to the vehicle that was meant for me. I am very Happy with my purchase. 😃 More