MINI of Ramsey

I recently had an exceptional experience at Mini of Ramsey! The staff was incredibly friendly and knowledgeable, making the entire process smooth and enjoyable. From the moment I walked in, I felt welc Ramsey! The staff was incredibly friendly and knowledgeable, making the entire process smooth and enjoyable. From the moment I walked in, I felt welcomed and valued. They took the time to listen to my needs and guided me through the options available, ensuring I found the perfect Mini for me. The professionalism and attention to detail were outstanding. I highly recommend Mini of Ramsey. More

Always have my Mini serviced here and always extremely satisfied with everything I’ve had done satisfied with everything I’ve had done More

Extremely easy process to have my Mini checked out. They keep you updated as they go along and are very helpful. They keep you updated as they go along and are very helpful. More

Daniel was awesome. He walked me through every step of the process for the brakes on my car He walked me through every step of the process for the brakes on my car More

Very secure communications between not the owner of vehicle and service department. Dealership wouldn't let me inquire on MY vehicle as I am not the person on registration (mother is registered owner). vehicle and service department. Dealership wouldn't let me inquire on MY vehicle as I am not the person on registration (mother is registered owner). They did however release all information to my mother who is the registered owner but not me the person who set up the service appointment and is the person on the purchase/repair documents for the vehicle at the dealership. Overall no complaints for the service performed. Wish communication when I inquire about MY vehicle would be conveyed instead of ghosting me who is the customer. I was forced to bring an uninvolved party into the situation to have them receive information about the vehicle being serviced and completed. If it weren't for my parents getting involved I wouldn't have been informed my vehicle was finished with repairs and ready for pick up. More

I’ve had a good experience with the service department here - Clear communication, good customer service, friendly and helpful here - Clear communication, good customer service, friendly and helpful More

Refreshingly pleasant experience. Would definitely bring my car there again and would recommend to others Would definitely bring my car there again and would recommend to others More

I do not like how impersonal the texting is should at least get one call. And then that’s why I ended up having to have more work done and leave the car longer but at least if you would’ve received a pho least get one call. And then that’s why I ended up having to have more work done and leave the car longer but at least if you would’ve received a phone call you would know what’s going on with the vehicle not saying it’s done then you get there and it’s not done because it needs extra parts. And at least have more than one guy to be able to call that’s not overwhelmed with how many vehicles he’s trying to take care of And I drive distance from Carmel New York all the way to Ramsey, New Jersey, which is ridiculous. There’s no minis near me otherwise Norwalk Connecticut the closest one so as I am with my business, I believe people should be thorough. And customer oriented on a more personal basis not just a text. More

Quick to assist me and get me out. Like detailed explanation on work that was done. Would like a heads up on how much will it take, what caused the problem, etc. Like detailed explanation on work that was done. Would like a heads up on how much will it take, what caused the problem, etc. More

First time coming. Very thoughtful and complete inspection. They gave me a loaner as needed for the few days they worked on my car. Picked up my car and it it’s running Very thoughtful and complete inspection. They gave me a loaner as needed for the few days they worked on my car. Picked up my car and it it’s running great More