MINI of Ramsey

Jason and the rest of the MINI Ramsey team were very professional and clearly explained what repairs needed to be done to my car. The dealership, and itself, is very neat and clean. I was able to watch professional and clearly explained what repairs needed to be done to my car. The dealership, and itself, is very neat and clean. I was able to watch TV while I waited for my car to be finished. All in all, I will definitely return back to the MINI Ramsey location. More

Great sales and service team. They are always willing to assist, extremely welcoming and knowledgeable. They are always willing to assist, extremely welcoming and knowledgeable. More

Terry is always a pleasure to work with - he tries to get you the best deal while working out to get you the best possible. He’s attentive, follows up regularly, and a pleasant personality to work with! The you the best deal while working out to get you the best possible. He’s attentive, follows up regularly, and a pleasant personality to work with! The dealership is tidy, friendly and super helpful with any issues you might encounter. Highly recommended all around! More

Everything was perfect from the moment I arrived to when I left. Jason was courteous and extremely helpful in every way. I left. Jason was courteous and extremely helpful in every way. More

Ruby was amazing! I had a great experience and would feel comfortable calling her with any questions. I had a great experience and would feel comfortable calling her with any questions. More

Dan always takes great care of me when I bring my car in for service. I would not tust my car to anyone else for service. for service. I would not tust my car to anyone else for service. More

Great waiting area, professional and knowledgeable staff and quick service. Always happy to travel the distance ! and quick service. Always happy to travel the distance ! More

Such a pleasant buying experience, my sales person Alexandra was so nice and helpful! Even though the car I was purchasing was not a Mini, she treated me like any other customer. I came from over two Alexandra was so nice and helpful! Even though the car I was purchasing was not a Mini, she treated me like any other customer. I came from over two hours away to look at the car and they made every step of the way a breeze. I never felt pressured at any point in the process. Everyone was very nice and professional to deal with !!! Would highly recommend them if you’re looking for a Mini or anything else that catches your eye at their dealership. More

First class service. Jason took care of us well and was very pleasant. Met with Ruby King who was our salesperson and we discussed a possible upgrade to the 2025 mod Jason took care of us well and was very pleasant. Met with Ruby King who was our salesperson and we discussed a possible upgrade to the 2025 model. She is wonderful to work with. More

The service advisers had multiple explanations about the service yesterday. Bottom line is my new tires had a brown film on them that I asked to be removed when purchased two weeks prior. I brought it back service yesterday. Bottom line is my new tires had a brown film on them that I asked to be removed when purchased two weeks prior. I brought it back to get addressed. Upon arrival to pick up, Jason was not there and another advisor was annoyed he had to help me - was quite sarcastic. He said it was wear and tear on my tires anyway?? Also that I need to trust Him?? What is that all about and where is my advisor Jason? Also was invoiced $424 for the loaner which was an error but Jason never reached Out to inform me. I left a message I had to call the service Manager to check on the Invoice. Overall Customer service was not good across the board. Disappointed and will probably look for another dealer as this was not the first time I am getting inaccurate information. More