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MINI of St Louis

Maplewood, MO

Overview
Employees
Reviews
Vehicles
4.9
2,083 Reviews
Iconic styling, go-cart handling, huge amounts of customization, and premium features all in a MINI package! MINI also offers great safety ratings, excellent economy, and a premium experience. Autohaus BMW proudly earned the MINI franchise in 2001. The MINI is an automotive ICON and we are honored to be a part of the rich MINI heritage. In an industry trending toward multi-dealer conglomerates this dealership is still family owned and operated. Let us show you why people love their MINI and MINI of St. Louis!
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40 Sunnen Dr

Maplewood, MO

63143

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Showing 2,083 reviews

May 26, 2026

Performed the service as requested. Gave an estimate on additional work before performing. Kept me informed of progress. More

by sahenderson15
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2026 -

MINI of St Louis responded

Thank you for the great review! We’re pleased to hear your service experience was straightforward and transparent. Keeping our customers informed, providing estimates before any additional work is performed, and communicating progress throughout the visit are all important parts of the service we strive to deliver. We appreciate your trust in MINI of xx. Louis and look forward to assisting you again in the future!

May 22, 2026

I love walking in and instantly being taken care of. They are fast, efficient, and always kind. We will likely never buy or get our cars serviced anywhere else. More

by Smebanana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dustin Summers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 29, 2026 -

MINI of St Louis responded

Thank you so much for your kind words and loyalty! We’re thrilled to hear you feel welcomed and taken care of from the moment you walk through our doors. We truly appreciate your continued support and look forward to serving you for many years to come!

May 20, 2026

Very easy to work with Bill H. He’s an expert in all things used mini’s and is a great guy. He makes the process smooth. More

by mjwilmes42
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Bill Harada
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 20, 2026 -

MINI of St Louis responded

Thank you for the wonderful review! We’re so glad to hear Bill made your experience easy and enjoyable. His knowledge of pre-owned MINIs and commitment to helping customers through a smooth, stress-free process truly make him a valued part of our team. We appreciate your kind words and your business. Enjoy your MINI, and thank you for choosing MINI of St. Louis!

May 18, 2026

The service and sales are worth the drive. I love their thoroughness looking over my car and explaining everything. More

by candacef70
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bill Hasara
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May 18, 2026 -

MINI of St Louis responded

Thank you for the wonderful review! We’re so glad to hear our service and sales teams made the drive worthwhile. We truly appreciate your trust and support, and we look forward to continuing to care for both you and your MINI in the future!

May 18, 2026

I really like all the friendly faces at my dealership. They have my best interests at heart. The efficiency has improved alot over the 9 years we've been going to them. Everyone is very considerate and h More

by Daniel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carrie Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 18, 2026 -

MINI of St Louis responded

Thank you so much for your kind words and for being part of the MINI of St. Louis family for the past 9 years! We truly appreciate your continued trust and loyalty. We look forward to seeing you again soon and continuing to provide the friendly and helpful experience you’ve come to expect from us!

May 17, 2026

I’ve bought personally 36 vehicles (including my own dealer at the time for 8 of them) about 20 different dealership experiences, I would rank this dealer and Roy near the very top of my experiences. Th More

by A.wise99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Matt Viero
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michael Cross
5.0
This rating includes all reviews, with more weight given to recent reviews.
Roy Hawkins III
5.0
This rating includes all reviews, with more weight given to recent reviews.
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May 18, 2026 -

MINI of St Louis responded

We’re thrilled to hear Roy and Mike provided one of your top dealership experiences. Creating an atmosphere that’s professional, relaxed, and enjoyable is exactly what we strive for. Thank you again for your trust, your business, and your kind words. We hope you enjoy your new vehicle and look forward to seeing you again in the future!

May 14, 2026

Great customer service! Keeps you informed and updated during the whole process. The wait is never long. More

by Nicole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 18, 2026 -

MINI of St Louis responded

Thank you for the great review! We’re so happy to hear you had an excellent experience with our team. We truly appreciate your kind words and your business. Thank you for choosing MINI of St. Louis, and we look forward to seeing you again for your next visit!

May 14, 2026

Easy to schedule oil change and kept up to dat by text from the service tech. More

by jhmyles
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Steve Pfeiffer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
May 18, 2026 -

MINI of St Louis responded

Thank you for the wonderful feedback! We’re glad to hear scheduling your oil change was easy and that our team kept you informed throughout the visit with text updates from your service advisor. We appreciate your business and are happy to know your experience was convenient and stress-free. Thank you for choosing MINI of St. Louis!

May 13, 2026

Sales fine. Not happy with service dept. A week for a Mini dealer to get a Mini tire?! One apology that it took so long. But it shouldn’t! I got a tire elsewhere More

by LR
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Steve Pfeiffer
1.0
This rating includes all reviews, with more weight given to recent reviews.
Erica Wells
2.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2026 -

MINI of St Louis responded

We’re sorry to hear you were dissatisfied with your recent experience. We understand delays can be frustrating, and we did communicate throughout the process while working to provide the safest and most appropriate repair option for your MINI. The tire requested for your vehicle was a matching OEM MINI-approved tire with the correct specifications and speed rating recommended by the manufacturer. While another shop may have been able to source a non-OEM alternative more quickly, we follow MINI guidelines to ensure the proper tires and parts are installed for the safety, handling, and performance of the vehicle. We also offered an alternative OEM-approved tire option that was available sooner, but you made the decision to wait for the matching tire. Unfortunately, our supplier experienced an unexpected delay in delivering the tire, which was outside of our control. During that time, we provided a complimentary loaner vehicle and our service advisor remained in communication throughout the process, including multiple apologies for the inconvenience caused by the delay. Regarding the concern at pickup, our team addressed the issue immediately and resolved it within minutes. We always strive to provide professional, transparent, and courteous service. For any questions or concerns please reach out to Scott Thompson at 314-644-6464.

May 11, 2026

Do not buy a mini they are junk and they will not stand behind their footwell modules More

by hannon_matthew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Scott Thompson
1.0
This rating includes all reviews, with more weight given to recent reviews.
Matt Viero
1.0
This rating includes all reviews, with more weight given to recent reviews.
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May 14, 2026 -

MINI of St Louis responded

We’re sorry to hear you’re frustrated with your experience. MINI does provide extended coverage for footwell modules for up to 15 years or 186,000 miles, which reflects the brand’s commitment to supporting its customers. When a footwell module fails due to a covered defect, repairs are eligible under MINI’s warranty guidelines. In this case, our technicians determined the issue was caused by outside influence rather than a defect in the module itself, which unfortunately made it ineligible for warranty coverage under MINI policy. We understand this can be disappointing, and we’re always happy to review concerns and discuss findings in greater detail with our customers. Please reach out to Scott Thompson at 314-644-6464 with any further questions.

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