MINI of West Chester

Great experience! Everyone was helpful and made my first car buying experience so easy. Mike was very kind and helpful, I honestly couldn’t ask for a better dealer. Everyone was helpful and made my first car buying experience so easy. Mike was very kind and helpful, I honestly couldn’t ask for a better dealer. More

Excellent professional attention The overall attention, presentation, knowledge about the product was at the top of the scale. Clearcut communication with the costumer both about the The overall attention, presentation, knowledge about the product was at the top of the scale. Clearcut communication with the costumer both about the product and the financial picture. More

Great service Dropped the car off for inspection and tire rotation. The loaner cat was ready on time and warmed up (it was pretty cold outside). The service notif Dropped the car off for inspection and tire rotation. The loaner cat was ready on time and warmed up (it was pretty cold outside). The service notification & link which allows you to review, approve/decline, and pay for service is awesome. Thanks. More

efficient and great staff had the state inspection and picked up a loaner for the time we needed. they did state inspection and changed the brakes since that was needed as wel had the state inspection and picked up a loaner for the time we needed. they did state inspection and changed the brakes since that was needed as well. Preston handled everything well and it was a very easy quick service appointment thanks More

Great Car Buying Experience We felt very comfortable with Pete and the whole dealership and feel extremely pleased with our purchase. There was no pressure and we feel we receiv We felt very comfortable with Pete and the whole dealership and feel extremely pleased with our purchase. There was no pressure and we feel we received fair treatment and got a great deal! We will certainly spread the word and also return if we need another Mini sometime soon! More

Great experience I am a three time Mini buyer, with the last two coming from Otto’s. I love the brand and appreciate the interaction/relationship with the folks at Ott I am a three time Mini buyer, with the last two coming from Otto’s. I love the brand and appreciate the interaction/relationship with the folks at Otto’s. The cars are fun and the people are friendly and consultative. Preston in Service is straight forward and great to work with. Raheem and Chad in Sales are fair, respectful, and easy to work with. More

Every Mini owner I asked told me to go to Otto's I just bought my first Mini (2006 Mini S John Player Works) from an owner in Maryland after a year-long search. It had to be inspected in PA and I als I just bought my first Mini (2006 Mini S John Player Works) from an owner in Maryland after a year-long search. It had to be inspected in PA and I also needed to find some place to have it serviced in the future. Almost all Mini owners I talked to kept recommending Otto's for all my Mini needs. The Mini is now PA legal and my service advisor, Preston Jackson, was delightful, knowledgeable and spot on. I'll be back. More

Awesome experience Went in to look at turning in my lease a little early and walked out with a brand new Clubman. Pete was awesome and super helpful and I absolutely lo Went in to look at turning in my lease a little early and walked out with a brand new Clubman. Pete was awesome and super helpful and I absolutely love my new car. I got a great deal and couldn't be happier. More

Service Preston is the best - He takes his time and is very through in reviewing all options. He understands all of the pros and cons of what it takes to keep Preston is the best - He takes his time and is very through in reviewing all options. He understands all of the pros and cons of what it takes to keep our car running perfectly. More

Service was completed in a timely manner. My service advisor Preston kept me informed through the entire process. Will definitely be returning for future services! -Zack G. advisor Preston kept me informed through the entire process. Will definitely be returning for future services! -Zack G. More