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Mac Haik Chevrolet - Service Center

Houston, TX

4.6
2,278 Reviews
Call Service Center (281) 810-3107

2,278 Reviews of Mac Haik Chevrolet - Service Center

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June 10, 2025

A young man checked me in this morning and he fixed my door which had not been working using the button to unlock More

by davidahammeke
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can't remember
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Jun 10, 2025 -

Mac Haik Chevrolet responded

Thanks for sharing your thoughts about your experience with Mac Haik Chevrolet. We appreciate your business and hope to see you again soon! That Great Mac Haik Feeling Brian Caldwell, Service Director

June 10, 2025

EXCELLENT EMPLOYEEES WHO CARE ABOUT THEIR CUSTOMERS AND KEEP US ADVISED OF ANY ISSUES DURING THE SERVICE WE ARE RECEIVING AT THEIR DEALERSHIP. More

by wrflatojr
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kayla Charles
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2025 -

Mac Haik Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! That Great Mac Haik Feeling Brian Caldwell, Service Director

June 10, 2025

Always have a great customer service and help with any questions I have for understanding. More

by shaurice_lupin303
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Kny
5.0
This rating includes all reviews, with more weight given to recent reviews.
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June 07, 2025

Tony McPhail, the gold standard in service backed by the #1 Chevy dealer in Houston! Thk you More

by Vette man!
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony McPhail
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 07, 2025 -

Mac Haik Chevrolet responded

Thank you for choosing Mac Haik Chevrolet. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! That Great Mac Haik Feeling Brian Caldwell, Service Director

June 06, 2025

Do yourself a favor and run from Chevy and Mak Haik. My truck has been at the dealership for 24 days and I’ve texted and called and they won’t even return my xxxxing call. Complete engine failure, More

by Matt Miller
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Brian Caldwell
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 09, 2025 -

Mac Haik Chevrolet responded

Thank you for your review, Matt. We're sorry you didn't have a better experience, and we'd like to address these issues with our team. If it's possible to discuss this matter in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here. Antione Burks, General Sales Manager, 281-596-6230

June 06, 2025

Tony was a pleasure to work with. He was able to find me a loaner car. I just didn't like that the car was all electric. The issue I had with my car was properly fixed, but the interi More

by Lewis
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony McPhail
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 06, 2025 -

Mac Haik Chevrolet responded

Thank you, Lewis, for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. That Great Mac Haik Feeling Brian Caldwell, Service Director

June 06, 2025

Fast, courteous and let me know what was going on and what to expect. Received my vehicle back in two days. More

by ramirovenses
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Caldwell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brad Kny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 06, 2025 -

Mac Haik Chevrolet responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Mac Haik Chevrolet. That Great Mac Haik Feeling Brian Caldwell, Service Director

June 05, 2025

The service was great Larry was a great help and very professional kept me updated with everything keep up the great work you do. More

by crystal43.ct
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Lebeck
Report | Print
Jun 05, 2025 -

Mac Haik Chevrolet responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. That Great Mac Haik Feeling Brian Caldwell, Service Director

June 04, 2025

Larry provided great service and kept me updated. Very proactive in handling my warranty claim. More

by David L
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Labeck
Report | Print
Jun 04, 2025 -

Mac Haik Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mac Haik Chevrolet, we look forward to having you as a valued customer for many years to come! That Great Mac Haik Feeling Brian Caldwell, Service Director

June 04, 2025

Clean friendly fast good communication In a good easy location Will go back when I need help More

by Star 5
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Patterson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jun 04, 2025 -

Mac Haik Chevrolet responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! That Great Mac Haik Feeling Brian Caldwell, Service Director

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