Mac Haik Chevrolet - Service Center

I took my truck in on September the 29th to be serviced for the following oil change tire rotation, and the Shark antenna to be replaced and for someone to look at my radio because it keep stopping. On my for the following oil change tire rotation, and the Shark antenna to be replaced and for someone to look at my radio because it keep stopping. On my invoice it stated a part was being ordered for the radio. I gave it a few weeks then I called since no one called me. I spoke with the service guy name that was printed on my invoice which was Christian D. and we agreed I would bring the truck in was Tuesday October 24. After sitting in the waiting area about an hour I was told the radio that came in was broken. Christian told me another one would be ordered and I would be notified. I gave it a few weeks again. I was not notified so I called to check the status. I spoke with Christian and it was in so told him I would be there Saturday morning November the 18th. He told me to ask for Mario. I went in Saturday morning and I spoke to someone and told him I was waiting on Mario. The guy asked me what was going on? I told him that my radio was going to replaced. He asked was I leaving my truck or staying? I told him no I was not leaving my truck. He told me it would be all day because they only had one electrician on Saturday and five Monday thru Friday. I left and the next week on Monday the 20th I received a text from Christian. The text message stated the radio was going back. I called him back to let him know what happened Saturday. We agreed he would hold the radio. I told Christian I would be there Saturday morning November 26th at 8am and he said ask for Juan. I was there Saturday at 8am. I waited in the waiting area and about thirty minutes later I was told the part was wrong. I said ordered the part and call me when it's correct. Today is December 2, 2023 I have not heard from anyone from Maik Haik Chevrolet to apologize for the inconvenience or anything. I bought this truck brand new last December and it has not been a year yet. More

He was very helpful Mario Cavazos he answered all the questions. Thanks for you’re help questions. Thanks for you’re help More

Tony is always ready to get the work done. He is also ready to explain what is being done. He is also ready to explain what is being done. More

The service attends were friendly and nice. The building and restrooms were clean and my vehicle was ready in a timely manner The building and restrooms were clean and my vehicle was ready in a timely manner More

Eduardo Juarez delivers customer satisfaction With Follow Up and attention to detail every visit. Thank you. Tom Up and attention to detail every visit. Thank you. Tom More

Great buying experience, will definitely be back to buy another vehicle. Service department was also a great experience. Thanks. another vehicle. Service department was also a great experience. Thanks. More

Eduardo has helped me both times at the Quick Lube and he has always been extremely helpful, professional and provided great Customer Service. has always been extremely helpful, professional and provided great Customer Service. More

Took my 2019 Corvette in for free certified used oil change. Dropped it off Friday morning and was going to pick it up in the afternoon. Service adviser called about 2 hours after I dropped it off told change. Dropped it off Friday morning and was going to pick it up in the afternoon. Service adviser called about 2 hours after I dropped it off told me their was a nail in the passenger rear tire, that the front tires were worn out because of bad alignment, that the in cabin air filter and the engine air filter both needed to be replaced. Told me the bill would be a little over $1000. I told them not to touch the car. I knew the alignment was good that the front tires were not worn and that I had personally changed both the in cabin and engine air filter 4 weeks earlier. They were attempting to do work that was not needed. I also do not think there was a nail in the tire as it was not leaking. I guess I could have picked one up on the way to dealership. The only way I will ever know is to take the tire off as the claimed they fixed the flat and claim I approved them to do it. I never approved them to do it I wanted to see the nail and see if they were lying. Two days after getting it back the check engine light came on. I do not think this was a random thing, I think they did something to my car. I took to a different dealership. Will not go back to them again as I do not feel they are honest. More

I am in love with this dealership. Everyone is like family. I have purchased three cars there and have had great service and professional staff each time. Everyone is like family. I have purchased three cars there and have had great service and professional staff each time. More

Five Stars to Larry Lebeck Assistant Service Manager. Thank you for all you help Karen Sponsel Thank you for all you help Karen Sponsel More