Brian Caldwell
Brian Caldwell at Mac Haik Chevrolet

Brian Caldwell

Service Director

Mac Haik Chevrolet

11711 Katy Fwy.
Houston, TX 77079

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4.7
232 Reviews
4.7

232 Reviews

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232 Reviews of Brian Caldwell

July 24, 2026

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Employee Rating

Had a great experience at MAC Chevrolet from the advisor that took the call to the technician to everything was perfect. I had lots of questions. SEBASTIAN answered my questions with patience and a smile. S More

by kondylopoulos
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Jul 24, 2026

Mac Haik Chevrolet responded

We’re delighted our team’s patience and efficiency with your Corvette Stingray service left such a positive impression. Brian will be thrilled to hear your feedback. Thank you for trusting us since your Tahoe purchase in 2011, and we look forward to caring for your Corvette for years to come. That Great Mac Haik Feeling Antione Burks, General Manager

July 23, 2026

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Jorge went above and beyond to make sure my daughter was able to purchase her very first new car. He was patient, professional, knowledgeable, and made the whole experience smooth and stress-free. Bigge More

by Rosemary (Toreka29)
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Jul 23, 2026

Mac Haik Chevrolet responded

We’re delighted Jorge went above and beyond and Freddy made the financing work to get your daughter into her first new Chevrolet Equinox. We’re glad our team’s welcoming atmosphere helped make the process smooth and easy. Thank you for recommending us to your friends and family. That Great Mac Haik Feeling Antione Burks, General Manager

July 20, 2026

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My service advisor, Mark Kitchens, and the service director, Brian Caldwell, listened to my concerns regarding my vehicle performance issues, managed well the interface with my extended warranty compa More

by Ed M
Recommend Dealer
Yes

Other Employees Tagged: Mark Kitchens

Jul 20, 2026

Mac Haik Chevrolet responded

We’re delighted that Brian and our team listened to your concerns, handled the warranty process smoothly, and kept you updated throughout. It’s great to know your Chevrolet Tahoe is running as expected after service. Thanks for sharing your experience! That Great Mac Haik Feeling Antione Burks, General Manager

July 02, 2026

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Employee Rating

Friendly staff and knowledgeable, get you in and out as quickly as possible. I would definitely recommend them More

by MzTrinaM
Service Price Transparency
Workmanship
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Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Dee Burns, Nisha Diaz

Jul 02, 2026

Mac Haik Chevrolet responded

It’s great to hear our knowledgeable team got your Chevrolet Trailblazer in and out quickly. We’re glad the staff provided a friendly, efficient service. Thank you for recommending us. That Great Mac Haik Feeling Antione Burks, General Manager

June 30, 2026

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Employee Rating

Alberto & the entire team at Chevy were fantastic! Their communication is honestly top notch and they are SO helpful! More

by Sarah1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Alberto

Jun 30, 2026

Mac Haik Chevrolet responded

We’re so happy our Chevrolet team could provide such clear communication and helpful support. Your positive feedback really brightens our day. Thank you for the five-star rating! That Great Mac Haik Feeling Antione Burks, General Manager

June 10, 2026

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Service advisor was great, made arrangements for me to get my truck after service shop closed on Saturday. More

by GEORGE.AGATTAS
Service Price Transparency
Workmanship
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Recommend Dealer
Yes
Jun 10, 2026

Mac Haik Chevrolet responded

It’s great to hear Brian could arrange for you to collect your GMC after hours on Saturday. We appreciate you sharing your positive experience with his flexibility. We look forward to assisting you in the future. That Great Mac Haik Feeling Antione Burks, General Manager

June 03, 2026

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Employee Rating

Excelente service great team job, nice full place and easy way to find my car, i really appreciate the help More

by Victor Barrios
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Ellysa Gomez

Jun 03, 2026

Mac Haik Chevrolet responded

It’s wonderful to know that your service experience was efficient and that finding your Chevrolet Trax was hassle-free. We appreciate your feedback and look forward to assisting you again. That Great Mac Haik Feeling Antione Burks, General Manager

May 30, 2026

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I have been with Mac Haik for 20 years with no plans of going ANYWHERE More

by ASJEFF10
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
May 30, 2026

Mac Haik Chevrolet responded

Thank you for trusting our team with your Chevrolet Trailblazer for the past 20 years. Kayla and everyone here look forward to continuing to serve you for many more years to come. That Great Mac Haik Feeling Antione Burks, General Manager

May 10, 2026

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Employee Rating

A repeat service for a problem. Brian elevated this to a priority. It was fast efficient and everyone was great. More

by DrCPIAZZA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Billy Cassels

May 11, 2026

Mac Haik Chevrolet responded

We appreciate Brian making your Corvette’s repeat service a priority. It’s great to hear it was fast, efficient and that everyone took great care of you. Thank you for trusting us with your Chevrolet Corvette. That Great Mac Haik Feeling Antione Burks, General Manager

May 08, 2026

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Employee Rating

Great customer service and professional service with great experience. Less wait time. I am very satisfied. More

by ZUBAIRAHMAD156
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes

Other Employees Tagged: Tony McPhail, Billy Cassels

May 08, 2026

Mac Haik Chevrolet responded

We’re glad our professional attention and reduced wait time made your Chevrolet service experience positive. We look forward to welcoming you back for future visits. That Great Mac Haik Feeling Antione Burks, General Manager

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