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Mac Haik Chevrolet - Service Center

Houston, TX

4.6
2,276 Reviews

2,276 Reviews of Mac Haik Chevrolet - Service Center

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April 25, 2025

Service staff were very professional friendly and knew they’re job. I would bring my car back next time More

by xpistosm
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Kitchens
Apr 25, 2025 -

Mac Haik Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. That Great Mac Haik Feeling Brian Caldwell, Service Director

April 24, 2025

I really loved the way Ms. Kandiace Martinez made sure my family and I were comfortable through the whole process, by providing updates and answering any questions we had. More

by yolandaaguilar29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kandiace Martinez
Apr 25, 2025 -

Mac Haik Chevrolet responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. That Great Mac Haik Feeling Brian Caldwell, Service Director

April 24, 2025

Very polite, great service reps. Took time to hear my concerns. Provided Uber service to return home. More

by rdavila46
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brad Kny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Mac Haik Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mac Haik Chevrolet. That Great Mac Haik Feeling Brian Caldwell, Service Director

April 24, 2025

Excellent and expedient service no waiting the techs do a great job and are very polite. More

by creekmore.mitch52
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jim Cox
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 25, 2025 -

Mac Haik Chevrolet responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Mac Haik Chevrolet, we look forward to having you as a valued customer for many years to come! That Great Mac Haik Feeling Brian Caldwell, Service Director

April 24, 2025

In the midst of calamity, Mac Haik’s Express Service Department Team, towing service, etc., was there to save the day. KUDOS More

by BELINDA.VEGA26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Peyton Dewint and Precious
Apr 24, 2025 -

Mac Haik Chevrolet responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Mac Haik Chevrolet to be a positive one. Please don't hesitate to reach out if you need anything else. That Great Mac Haik Feeling Brian Caldwell, Service Director

April 20, 2025

Great service! Larry made sure I was taken care of. Highly recommend this dealership. Thanks. More

by voltaire.sonnier
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Lebeck
Apr 20, 2025 -

Mac Haik Chevrolet responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Mac Haik Chevrolet! That Great Mac Haik Feeling Brian Caldwell, Service Director

April 19, 2025

Great service and the staff is always pleasant to work with at anytime!! Please go by and see them!! More

by MELODY_HUD
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Hayden
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 19, 2025 -

Mac Haik Chevrolet responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Mac Haik Chevrolet. That Great Mac Haik Feeling Brian Caldwell, Service Director

April 18, 2025

First service center I have been to that had to back out multiple cars on several occasions. It was my first service so It was not clear that a separate express line was available for my service. The staff More

by derrick.parker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Stephanie
Apr 19, 2025 -

Mac Haik Chevrolet responded

Thank you for bringing this to our attention, Derrick, and we'd like to learn more about your experience. If you'd be willing to provide some more information, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone who visits the dealership has a top-notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you. Antione Burks, General Sales Manager, 281-596-6230

April 18, 2025

I had the same advisor the last 2 times there (for the same problem). She was late for both appointments and the appointment started with someone filling in for her. Therefore, she did not get to hear me More

by WSP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Neisha Diaz
Apr 19, 2025 -

Mac Haik Chevrolet responded

We're sorry to hear that your experience didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss this matter in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Antione Burks, General Sales Manager, 281-596-6230

April 18, 2025

Erdwin Dominguez and the sales manager (don't remember his name) were very nice and a pleasure to deal with!!! More

by ROBERTSGT3
Recommend Dealer
Yes
Employees Worked With
Faraun Pruitt
5.0
This rating includes all reviews, with more weight given to recent reviews.
Erdwin Dominguez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 18, 2025 -

Mac Haik Chevrolet responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Mac Haik Chevrolet. We look forward to having you as one of our valued customers for many more years to come! That Great Mac Haik Feeling Brian Caldwell, Service Director

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