2,258 Reviews of Mac Haik Chevrolet - Service Center
The dealership replaced my engine 3k miles ago and somehow found over 1k worth of work needed. When I told the service rep about the new engine, somehow all that work wasn't needed anymore. Weird... somehow found over 1k worth of work needed. When I told the service rep about the new engine, somehow all that work wasn't needed anymore. Weird... More
Rip off, way too expensive. Not willing to compromise or work with customers to find affordable solutions. Not willing to compromise or work with customers to find affordable solutions. More
La espera en el Servició de mantenimiento para mi camioneta fue rápido, cambió de aceite y rotación de llantas camioneta fue rápido, cambió de aceite y rotación de llantas More
I always have great service and a great experience with the service department. Mr. Wolf covers my oil changes and I always return there. the service department. Mr. Wolf covers my oil changes and I always return there. More
Customer Service during my time for repair was nothing but Professionalism. Everyone was courtesy and Customer Oriented. I’m very pleased with ALL the interaction I’ve had in the Service Dept. A very very but Professionalism. Everyone was courtesy and Customer Oriented. I’m very pleased with ALL the interaction I’ve had in the Service Dept. A very very Thank You to Mr. Brad Kny. More
Wow. This was an incredibly awful experience. We took our truck in for an alignment on a Friday. The dealership kept our truck until Monday when I had to This was an incredibly awful experience. We took our truck in for an alignment on a Friday. The dealership kept our truck until Monday when I had to reach out myself to see if it was ready for pick up. Upon arrival, they told me that the vehicle would not start. They wanted to try to tell me that it was something wrong with our vehicle and that we were responsible for payment. After telling them that whatever happened it happened at their shop, they said that we were still responsible for paying for the battery. Mack Haik Chevrolet is fully responsible for all issues that happened in their service station. They are just trying to take advantage of a customer and it will definitely be reported. Disappointed with this "service" and will be filing a complaint. Stay away from Mac Haik Chevrolet! More
Hello. I took my 2023 Chevrolet Silverado High Country to have an oil change. The service advisor was friendly, the waiting area was clean. The service I took my 2023 Chevrolet Silverado High Country to have an oil change. The service advisor was friendly, the waiting area was clean. The service time was great, it didn't seem too long at all. The reason I gave only 4 stars was due to my vehicle having many oil smudges after the service was performed. The oil smudges were on the driver's side fender, the hood, the driver's door handle, the drive's door along the edge and the bottom window seal of the driver's door. To me, it seemed like the quick lube guys did not have clean hands or wear gloves. It also seemed that they did not care to cover the parts of the vehicle while working on it. I have worked in the automotive industry in parts and service for over 20 years in General Motors all the way to Mercedes-Benz. Keeping a client's car clean was always a priority. In this case it was a little disappointing to have my truck returned in that condition since I had it cleaned the day before. I do not want anyone to get in trouble, just to learn how to properly handle a client's vehicle. Best. More