Mac Haik Chevrolet - Service Center

It’s a great dealership, all employees are very knowledgeable and friendly. I’ve always experienced good customer service on any visit. knowledgeable and friendly. I’ve always experienced good customer service on any visit. More

Drop off, service updates via text and pick up was 5 star worthy but after getting thr quite and finding more than hais the items were being overcharged, I have to wonder if this is a bigger issue. I pushed worthy but after getting thr quite and finding more than hais the items were being overcharged, I have to wonder if this is a bigger issue. I pushed back in the tire monitor aystem quite at $225 per providing my research and cost expectation to be $100-$150 per…within 5 minutes a “flaw” was found in the quote and the price dropped from $915 to $550. I proceeded with the work because I felt like using a dealer for factory type items is better, but I won’t go back (even though it is a convenient location) due to what I assume is a rampant overcharging to customers. There were about 10 other items on my quote, half of which were either not needed work or being overcharged. I expect dealers to be a little higher but my experience was worse than that… More

Was in for stolen recovery. Took good care and information given. When decided to sell afterwards they have me best price Took good care and information given. When decided to sell afterwards they have me best price More

I took my Traverse2024 for some issues with car trimmings. Larry Lebeck helped me and made sure everything was done correctly for me. trimmings. Larry Lebeck helped me and made sure everything was done correctly for me. More

Mac Haik has always given me excellent customer service. This time was no different. From making the appointment to the actual job being done, everything is first class. This time was no different. From making the appointment to the actual job being done, everything is first class. More

My service coordinator, Jim Cox, did a great job of getting my vehicle serviced on a busy day. getting my vehicle serviced on a busy day. More

Fuimos al Diller mi esposo y yo para buscar una troca y nos encontramos una que nos encantó y como siempre en una troca nueva le ponen un papel con la información de la troca y lo que cuesta y ahí decía 62 nos encontramos una que nos encantó y como siempre en una troca nueva le ponen un papel con la información de la troca y lo que cuesta y ahí decía 62200 y la checamos y nos dijo el vendedor Abel Sixto que ese no era el precio que esa troca costaba como 73000 y le dijimos que si podía bajarrnos el precio la comprábamos y pues lo más que no la bajó fue a 67000 si la financiábamos ahí mismo si no era 68000 y ya no la quisieron bajar más pero nos quemas con el Papel que el nos dio de la última oferta y ahí viene el número de Vin # y mi esposo checo con ellos con el Diller online y sale la misma troca con todo lo que le modificaron igual y el mismo Vin # y le hicimos saber al vendedor eso y dijo que esa información es falsa que ese precio esa incorrecto y la verdad que feo que pongan información falsa y también que el Diller quiera vender una troca que ya está online en otro precio la truca es una 2024 Chevrolet Silverado 1500 RST y fue el MAC Haik Houston in Katy More

The crew does a good job overall but this time after my oil change they didn't replace my sticker that let's me know the next time/ mileage for my next change. oil change they didn't replace my sticker that let's me know the next time/ mileage for my next change. More

Horrible experience! My car has been in the shop longer than I have driven it. Sales person got paid and could care less what my issues are. I do not recommend this place My car has been in the shop longer than I have driven it. Sales person got paid and could care less what my issues are. I do not recommend this place! More

Thanks Moe and Elias for all your help, patient and be there for all the questions and made the purchase so easy there for all the questions and made the purchase so easy More