Mac Haik Ford Lincoln

The dealership was a very well kept and clean. The service was great I enjoyed my time The service was great I enjoyed my time More

I recently visited this dealership to purchase a vehicle and unfortunately had a very disappointing experience with my sales representative. Throughout the process, he made multiple comments about my age th and unfortunately had a very disappointing experience with my sales representative. Throughout the process, he made multiple comments about my age that came across as demeaning, and at times made me feel unintelligent for asking reasonable questions during a major purchase. He also repeatedly mentioned wanting to go home, despite my appointment being well before closing time, which made me feel that my business was unwelcome. More concerning, I was given a price for the vehicle and additional services without being told the pricing was only valid for one day. When I followed up the next day, the salesperson refused to honor the original quote and the cost of the services had more than doubled. I was told this was due to “miscommunication” between departments. Once I escalated the situation to management, they did step in and honored the initial price — and I appreciate their professionalism. However, when I came to pick up the car, the same sales representative stood directly behind my vehicle with his arms crossed, staring at me through my rear window in a way that felt uncomfortable and unnecessary. While I am happy with the final outcome thanks to management, I want to make the dealership aware of the unprofessional behavior I experienced from this particular salesperson. I hope this feedback is used to ensure better customer service for others in the future. More

We had a great experience with Arther Morgan at Mac Haik and wound up purchasing a new Ford Explorer. Our Honda was extremely damaged in a hail storm last month and after dealing with an unresponsive insura and wound up purchasing a new Ford Explorer. Our Honda was extremely damaged in a hail storm last month and after dealing with an unresponsive insurance company it was great working with Arthur. We had not thought about buying a Ford, however we just stopped by to look and not buy. Our expierence with Arthur was great and we bought a new vehicle. The price was fare and we couldn't be happier. More

Far above my expectations. I felt that we were taking care of both professionally and with great care. absolutely the best. I felt that we were taking care of both professionally and with great care. absolutely the best. More

This was the best new car purchase experience I’ve ever had. My salesman, David Summers, was great. had. My salesman, David Summers, was great. More

Got a good deal on a new Raptor and a good price on my old one. In and out of there in a few hours. old one. In and out of there in a few hours. More

Stress free experience. Would definitely buy from here again in the future. Joe was great! Would definitely buy from here again in the future. Joe was great! More

These two guys were great, I never felt pressured or hurried. Johnny even set up my ford app for me. Great service! hurried. Johnny even set up my ford app for me. Great service! More

Great experience. Very friendly and personable. 👍🏻 love the new truck. Recommend the salespeople and dealership. Very friendly and personable. 👍🏻 love the new truck. Recommend the salespeople and dealership. More

Great experience buying my vehicle from here. Everyone, from the sales person (Matthew) to the manager and the finance manager were great and easy to work with. Everyone, from the sales person (Matthew) to the manager and the finance manager were great and easy to work with. More