
Mac Haik Ford Lincoln
Georgetown, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 3:00 PM
Sunday Closed
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I took my truck into have a leak in the cab checked. Originally Mark was helping me and was working with me on it, but he left on vacation and sort of fell apart from there. Never called me to tell me Originally Mark was helping me and was working with me on it, but he left on vacation and sort of fell apart from there. Never called me to tell me my truck was done -I had to call them to find out. When I went to pick it up since they had replaced my carpet they had tossed my belongings from the back seat into the bed of the truck and just left them there rolling around in the back. I noticed my jumper cables were missing so I went back in to ask about them. The manager James came out and basically told me they had expensive jumper cables and had not reason to take mine. I explained I wasn't saying they had taken them and maybe misplaced them, but either way they were gone. He begrudgingly goes to look and low and behold finds them on the techs bench. My back window they replaced was covered in hand prints - they didn't even wash it after they installed it and it was filthy. There was carpet threads from the carpet install all over my dash and they didn't clean it. I noticed they had broken off a large clip on the handle on the truck. This clip has to popped back into place and so there is no way a tech broke it and didn't know it so basically broke it and just was hoping I wouldn't notice. I noticed they had opened the sun roof as the shade was pulled back and when I went to test it the sunroof no longer worked. I had to take the truck back the next day to get the sunroof fixed. Now James tells me the tech didn't mess with the sunroof and so they didn't break it, but they fixed it for me anyways. Sunroof was not broken before I went in and I know the tech had messed with it because the cover was retracted. I finally pick up my truck and the person who fixed my sunroof left greasy finger prints all over the roof of my truck. So after spending $2000 to fix my truck I get it back in worse condition than I took it in and am going to have to have it cleaned due to their service. More
Did the prepaid maintenance plan and still under warranty, so it's always a pleasant experience :-) They were fast, fixed my issue and didn't cost me anything. :-) warranty, so it's always a pleasant experience :-) They were fast, fixed my issue and didn't cost me anything. :-) More
Such an incredible experience the moment I walked in the door. All of my questions were met with answers, and I was able to take my time without feeling rushed, making finding my new car easier than I imagi door. All of my questions were met with answers, and I was able to take my time without feeling rushed, making finding my new car easier than I imagined. More
This Dealership is the best customer service experience I have ever received! This wasn’t my first time buying a car. So I was ready for the back in forth with a salesperson who really didn’t care. But boy w have ever received! This wasn’t my first time buying a car. So I was ready for the back in forth with a salesperson who really didn’t care. But boy was I surprised with Angel! He had great customer service! Juan the sales manager was outstanding aswell! I just found my dealer for the rest of my life! I will not go buy a car anywhere else! Juan sealed the deal! We were approved thru our bank, but Juan came thru with better numbers! The amount of customer service we received is ridicules! Juan and Angel set the bar really high! I appreciate all of their time and hard work! More
I would recommend this dealership with my co-international nurses. I am new here in Austin and I have no idea how to buy a car. The help that Mac Haik gave me during my visit was prime, I kno co-international nurses. I am new here in Austin and I have no idea how to buy a car. The help that Mac Haik gave me during my visit was prime, I know how to turn on the engine of my car but that's about it. Sully explained all features of my Ford Maverick which Charity secured for me. It took me long while to find this car. Most dealership doesn't have this car available on the lot due high demand. Olga, Mr. Saza and Mr Lynn were accommodating made sure that I am provided the best assistance. I'm very grateful I have Mac Haik as my first dealership. More
Brian was not our salesman because he failed to continue communicating with us on a car we wanted. We chose a different salesman after Brian failed to further assist is. communicating with us on a car we wanted. We chose a different salesman after Brian failed to further assist is. More
Great service mArk Step saw to every step tracked every step kept me informed as the parts arrived step kept me informed as the parts arrived More
Best car buying experience I’ve had in years! They found the exact Bronco Sport that I wanted and the process was hassle free. They found the exact Bronco Sport that I wanted and the process was hassle free. More