Mac Haik Ford Lincoln

It opened on time and it didn't take them long to taken care of. The service was great 👍 care of. The service was great 👍 More

My husband and I, had a great time at the dealership everyone was very friendly. everyone was very friendly. More

Very prompt and friendly. Communication was excellent. Knowledgeable tech. We will return again Very responsive. Communication was excellent. Knowledgeable tech. We will return again Very responsive. More

Bought a used car here last summer that only had one key. It’s one of those expensive push start keys and they said they would get me a spare. I buy the car and have to come back on a Thursday when the key g It’s one of those expensive push start keys and they said they would get me a spare. I buy the car and have to come back on a Thursday when the key guy is there. No biggie I take off one Thursday morning from work and head down there. Process is really quick and they tell me it’s a special order key that could take 3-6 months to get. Ok cool just call me when it gets in, but the call never comes. I call my salesman about 5-6 months later looking for my key and he says he’ll check on Thursday when the key guy is in and get back to me, which he never does. We repeat this process weekly for WAAAAY too long until he finally starts ignoring me. I call I text but no response. So I start calling the office explaining what I need and they send me to a voicemail that no one ever returns. I left at least 4 messages that were ignored. This morning I’m finally in the area of the dealership (not here often) so I decide to stop in and find out where my key is. Of course they don’t know but say it’s been too long so they can’t give me the key. They’ll split the cost with me but refuse to give me the key that was promised. Also don’t seem smart enough to realize that it’s been too long since I bought the car because they have been ignoring me for about 6 months now. Don’t do business here if after the sale service matters to you. They ignored me forever and then let me walk away mad over a key, you can can probably expect the same poor customer service. Apparently having repeat customers isn’t a priority here. Covert Ford Hutto is close by and those guys are fantastic, go there instead More

Fantastic buying experience. Luis was the best sales rep I have ever worked with. He was determined to get me the F150 exactly the way I wanted it. And he did! Haik has the be Luis was the best sales rep I have ever worked with. He was determined to get me the F150 exactly the way I wanted it. And he did! Haik has the best inventory selection I have ever seen. Prompt, courteous response from all the staff I encountered. Love my truck! Thanks Luis! More

Muy buen trabajo y gran atención lo mejor de lo mejor son únicos en su trabajo 👏 únicos en su trabajo 👏 More

We had great service at Mac Haik Lincoln. Staff was very courteous and helpful, Experience was above expectations. Staff was very courteous and helpful, Experience was above expectations. More

William was a pleasure to work with. He went out of his way to meet our needs and continues to correspond and assist with my questions. After agreeing on the price, which was a c He went out of his way to meet our needs and continues to correspond and assist with my questions. After agreeing on the price, which was a cash deal, it took no less than 45 mins to come and get us to complete the paperwork. We did not get out of the dealership until well past 9:00 pm on a Saturday when there were very few people remaining after the 8:00 pm closing. May want to look at a process improvement project to make that portion of the process more efficient. More

The entire process was seamless. They picked up my vehicle from my work serviced it properly and returned it on time. Very happy with the service I received. They picked up my vehicle from my work serviced it properly and returned it on time. Very happy with the service I received. More

Doc was a great salesman to deal with. He video chatted with me, so that allowed for him to show me the two Mavericks that he had on the lot that he thought would fit what I was looking fo He video chatted with me, so that allowed for him to show me the two Mavericks that he had on the lot that he thought would fit what I was looking for. It saved me a lot of time and effort. More