Mac Haik Ford Lincoln

This was a horrible experience, I had several things needing to be done communication was terrible, never getting an update of if my car was done and when calling or messaging for updates response was v needing to be done communication was terrible, never getting an update of if my car was done and when calling or messaging for updates response was very delayed. I think my car sat with Ford for 20+ days for items that should have taken maybe 3 days. End to end from big to little things it was a horrible hassle and terrible service. From the representative to the product delivery- I just last week had my car serviced by Temple and they vacuumed my car gave me updates 1x per day and we proactive. More

Shay is the best! Quick service and great communication. I will only schedule my future appointments with Shay. Quick service and great communication. I will only schedule my future appointments with Shay. More

Always get great service and really appreciate WiFi and a place to work while I wait. Been working with Shay and his team for many years now place to work while I wait. Been working with Shay and his team for many years now More

RYAN B. In quick lane took excellent care of my F250. Will be back for sure! In quick lane took excellent care of my F250. Will be back for sure! More

I was not encouraged to test-drive the vehicle, salesman barely did his job and wasnt very friendly, finance was very rushed. I was left sitting for a considerable time waiting to talk with someone about fi barely did his job and wasnt very friendly, finance was very rushed. I was left sitting for a considerable time waiting to talk with someone about finance even though it appeared there were few other customers (I think it was rushed so they could go home). My deposit was paid via debit card but a transaction didnt go through but I hadnt been informed of that. The car was delivered a few days late because it couldnt get an emissions test as the system was down but afterwards I was getting panicked text messages that I hadnt paid the deposit. I confirmed the next day that the payment didnt go through and I sent the money but I didnt receive thanks for that. The car itself....well where do I start. Its second hand, I understand it wont be perfect but the money they charged, it should be better. There was an oily rag left in the air filter pod, the windscreen wiper blades need to be changed, the brakes are spongy and the clutch needs major adjustment and work (it has a very long ride and you can smell burning when reversing). Also, the drivers side window tint was half hanging off. I had to remove it and now the window has a sticky residue and doesnt open or close properly. More

Great employees they are very welcoming and my sales man James Wilson was Fantastic he really helped push the deal to get me into a better dependable Transportation I Greatly Appreciate you all for making t James Wilson was Fantastic he really helped push the deal to get me into a better dependable Transportation I Greatly Appreciate you all for making things work out in my favor 🎉🎉🎉🎉 More

Olga and Doc were superb! Friendly and knowledgeable! I had a great experience and would highly recommend! I don’t know if I met the other person you wanted me to rate. I’ Friendly and knowledgeable! I had a great experience and would highly recommend! I don’t know if I met the other person you wanted me to rate. I’m sure he is great but I had no experience with him, only Doc and Olga. More

Jeff made the purchase process super smooth. No hassle. The way vehicle purchases should be No hassle. The way vehicle purchases should be More

Straightforward and competitive pricing! No gimmicks. I really appreciated their honesty. I drove from Dallas and got a better deal! No gimmicks. I really appreciated their honesty. I drove from Dallas and got a better deal! More

The service is always amazing and the staff is very knowledgeable and professional. There is nothing left to say. knowledgeable and professional. There is nothing left to say. More