Mac Haik Ford Lincoln

Great speedy service my Mr. Joe. Made my purchase experience fast and easy. Very satisfied Joe. Made my purchase experience fast and easy. Very satisfied More

Well so far whatever they did this last time has held and the codes haven’t started popping back up yet. We are taking a long trip this week and it will be the true test as to how good it does. the codes haven’t started popping back up yet. We are taking a long trip this week and it will be the true test as to how good it does. More

I scheduled an appointment to drop off my 2024 pickup truck on a Thursday morning for service due to a possible issue with the transmission. It has fewer than 5,000 miles and is still under warranty. I c truck on a Thursday morning for service due to a possible issue with the transmission. It has fewer than 5,000 miles and is still under warranty. I called the next day for a status update and was told that it would be the middle of the following week before they could get to it. When I called back the middle of the following week, I was told it would be at least another week before they could get to it. I asked the service manager if I could come back by and pick it up and bring it back the day before they could service it and was told no, that I would lose my place in line. That’s not service. It’s important to know I bought the truck from this dealership and they can’t even have someone look at the transmission? Not happy at all. More

Troy was great! He had the truck (with a full tank of gas) waiting for me when I arrived at the Mac Haik Ford in Georgetown. Troy walked me through many of the key He had the truck (with a full tank of gas) waiting for me when I arrived at the Mac Haik Ford in Georgetown. Troy walked me through many of the key features that I was not familiar with. He was able to fully answer all the questions I had. He walked me through the actual purchase process to make sure I was comfortable with the process. Overall, could not have been better. I definitely recommend Mac Haik Ford and especially Troy Quiroz! More

After inquiring about a certified vehicle for sale, I was quickly contacted to determine my needs and if there were any questions that were outstanding. Because the vehicle was certified, I was able to acces quickly contacted to determine my needs and if there were any questions that were outstanding. Because the vehicle was certified, I was able to access the CarFax to determine the vehicle's history and number of owners. The mileage was higher than what I was looking for, but the service history indicated the previous owner's utilized Ford dealerships for maintenance, which was a positive. I was assigned Gerardo Holguin as the salesperson, and he was knowledgeable about the vehicle options already installed. Gerardo was quick to communicate while not being pushy at the same time. I ended up flying from Georgia to Texas to make the purchase within 2 weeks of locating the vehicle in the Mac Haik Ford Lincoln of Georgetown inventory. Because of the 13 hr driving distance, I used the option to have my vehicle delivered, and Gerardo was able to provide me a local contact at Montway Auto Transport. Gerardo notified me when the vehicle was picked up, and the Auto Transport driver delivered it 2 days later. Overall, I had a positive experience purchasing a vehicle from Mac Haik and would recommend them in the future as the entire staff worked with me as an out of state purchaser. More

I take my car to do oil change. I don’t spend to much time and all personal was very respectful I don’t spend to much time and all personal was very respectful More

My 2016 F350 posted a low fuel pressure warning. The service center looked and told me I had DEF in the fuel. I have owned the car for 8 years and would never put DEF in the fuel. I also informed th The service center looked and told me I had DEF in the fuel. I have owned the car for 8 years and would never put DEF in the fuel. I also informed them that the truck was running fine. No misfires or other issues associated with DEF in the fuel. They did not take the extra steps to double-check their findings. I took it to another diesel shop, who said NO DEF. Change the fuel filters and the air filter. I have waited about 30 days, and the truck is still running great. I was a good Mac Haik service customer—no more. More

Had such a good buying experience I will be buying all my future vehicles from Mac Haik. future vehicles from Mac Haik. More

Purchasing a new Aviator was a very pleasant experience for us. Our salesman Arthur was extremely nice to deal with. He made sure we were well informed about the transaction and if we had any questions aft for us. Our salesman Arthur was extremely nice to deal with. He made sure we were well informed about the transaction and if we had any questions after the sale to be sure to contact him. More

Totally satisfactory. The Express Lane is easy to deal with and the service writers are very good. The Express Lane is easy to deal with and the service writers are very good. More