Mac Haik Ford Lincoln

Excellent service. Took care of recall work at my office saving me hours of time. Took care of recall work at my office saving me hours of time. More

Excellent service. Receptionist was polite, the service using video was an excellent add to decline or request additional service via smart phone. Loved it! No press Receptionist was polite, the service using video was an excellent add to decline or request additional service via smart phone. Loved it! No pressure from anyone to make decisions. Thank you very much for the improvements made. More

Used Mac Haik for many years. I have purchased multiple new vehicles from M H for my personal and business use. The sales process has been very easy and I’ve dealt with the same s I have purchased multiple new vehicles from M H for my personal and business use. The sales process has been very easy and I’ve dealt with the same sales people for many years. Rick and Travis do a great job. I also use Mac Haik to service and maintain my vehicles, My service rep Mark takes care of me every time I need one of my vehicles serviced. Keeps me informed and provides prompt service. I trust the guys at Mac Haik they’ve been good to me for years. Couldn’t see using any other dealer for new sales and service. More

The service was on a Ford F350 SRW. It was oil, filter, fuel filter, cabin filter and tire rotation. Other than it was quite expensive and took over 3 hours, it was mostly fine.. How It was oil, filter, fuel filter, cabin filter and tire rotation. Other than it was quite expensive and took over 3 hours, it was mostly fine.. However, brining to to a professional at a dealership, you think they would know the front and rear tire pressures are different. And when rotating the tires they need adjustment. But sadly, no. So did it myself. The service tech did a good job keeping me informed. And apologized for the service taking so long. More

The service was good but a few things to recommend: 1. I scheduled an appointment but when I brought in the service manager was on sick leave. Recommend when this happens a person is assigned to take care I scheduled an appointment but when I brought in the service manager was on sick leave. Recommend when this happens a person is assigned to take care of me. I had to call the next day to get update from someone else but they did a good job. 2. When filling the DEF to full, clean up afterwards. There was DEF residue down my truck and I had to clean up. 3. Tire rotation. They didn’t check tire pressure. All 4 tires were out of recommendation. For the front tires I had around 55psi and back I had around 59psi. Should have been 60 front and 65 back. 4. I requested spare tire be rotated in. I was told that would be a $30 charge. That doesn’t make sense because yall have done before at no charge. 5. Recommend a quality check of vehicle when finished with customer at pickup. More

Had just gone in to check out new models and they got me an offer I couldn’t refuse. My family was in need of an extra vehicle but we were going to wait till after the new year. They got me in a really nice an offer I couldn’t refuse. My family was in need of an extra vehicle but we were going to wait till after the new year. They got me in a really nice truck with just about all the items I was looking for. More

They really helped me find a good car so i sm grateful to him and them him and them More

Well, Mac Haik got something right, by hiring a Veteran Johnny Bennerson. He was up front personable, went above and beyond then what you’d expect from a person in sales. I’ve got to say the man loves his Johnny Bennerson. He was up front personable, went above and beyond then what you’d expect from a person in sales. I’ve got to say the man loves his ford pass, and helped us to love it to. I can’t say enough about Mr Bennerson. We are the type of family that likes to keep their cars/ trucks for a while. When we are ready again Lord willing we will be back. P.S. The world needs more People like Johnny. Because he believes in the product he sales, and when you have that down the rest kinda falls into place. Thank you Mac Haik for hiring people with integrity like Johnny Bennerson, and staff. More

Phillip was great! His communication and ensurance to my satisfaction of resolving the issues with my wife 2022 Explorer was fantastic. He truely cared for getting to His communication and ensurance to my satisfaction of resolving the issues with my wife 2022 Explorer was fantastic. He truely cared for getting to a agreeable resolution was truly 5-star. I hope to not be in a frequent visitor of the service department, but I will seek out Phillip and Mark. More

Service advisor kept me up-to-date. Follow up with paperwork was efficient and quick. Great job.! Follow up with paperwork was efficient and quick. Great job.! More