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Mahwah Honda - Service Center

4.9

716 Lifetime Service Reviews

345 Route 17 North, Mahwah, New Jersey 07430

716 Reviews of Mahwah Honda - Service Center

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March 31, 2020

"I am very pleased with the service I received. Ben was my..."

- show

I am very pleased with the service I received. Ben was my service rep he has great customer service skills. During this pandemic they also practiced great safety measures.

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Recommend Dealer
Yes
Employees Worked With
March 28, 2020

"My visit for service went very smoothly and everyone was..."

- Celloguy

My visit for service went very smoothly and everyone was quite pleasant. Given the current environment, they made every effort to make us comfortable even with social distancing in the waiting room.

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Recommend Dealer
Yes
Employees Worked With
Mar 30, 2020 -

Mahwah Honda responded

Thank you for taking the time to leave an in-depth review. We are thrilled to see that we exceeded your expectations. We look forward to working with you again!

March 28, 2020

"Fast, efficient, courteous, a very positive experience."

- Hijax17

The personnel was very pleasant and informative. We were very impressed with comfort and cleanness of the waiting room. It was the first time we were at this facility and would definitely recommend anyone who needs their car serviced to go to the Mahwah Service center.

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Recommend Dealer
Yes
Employees Worked With
Mar 30, 2020 -

Mahwah Honda responded

Mahwah Honda is committed to delivering top notch customer service to all our guests. We are enthused to see that you agree. Thank you for your feedback.

March 27, 2020

"I went for an oil change. Services was good they rotated..."

- Violet

I went for an oil change. Services was good they rotated tires. I am happy with service I will return for another service. Thank you

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Recommend Dealer
Yes
Employees Worked With
Mar 27, 2020 -

Mahwah Honda responded

Violet, thank you for the positive comments! We pride ourselves on giving the best customer service possible. Have a wonderful day & stay safe.

March 26, 2020

"Clean clean clean and disinfect. I was plenty surprised..."

- Kmglennon

Clean clean clean and disinfect. I was plenty surprised at the care taken to keep all customers safe. Even the Pena were sanitised after each use ... that's thinking ahead. Good job Honda, keep it up

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Recommend Dealer
Yes
Mar 26, 2020 -

Mahwah Honda responded

Reviews like this truly go a long way. Thank you for taking the time to share your experience. Be Safe

March 25, 2020

"Needed service due to Honda safety recall"

- Frank

Needed service due to Honda safety recall. This was first time at Mahwah Honda. Service people were friendly and professional. It was a very good experience.

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Recommend Dealer
Yes
Employees Worked With
Mar 26, 2020 -

Mahwah Honda responded

Thank you for the positive comments Frank! We pride ourselves on giving the best customer service possible. Have a wonderful day.

March 23, 2020

"Problem was resolved, case manager Ben Rosario courteous..."

- marred

Problem was resolved, case manager Ben Rosario courteous and attentive, in and out quickly, a good experience all around. Hope to see you again. Thank u

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Recommend Dealer
Yes
Employees Worked With
Mar 24, 2020 -

Mahwah Honda responded

Ben is a fantastic member of our team, we are glad to see that you agree. We will be sure to share this feedback with him. Have a great day!

March 21, 2020

"Five star service, every time"

- Andrea

I have a 2011 Honda CRV that was purchased and serviced at the dealer. My experience has been exemplary for 9 years. Even the woman that takes the payment is friendly and competent.

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Recommend Dealer
Yes
Employees Worked With
Other Employees : I worked with Joe, today. He was 5 star too
Mar 23, 2020 -

Mahwah Honda responded

Andrea, reviews like this truly go a long way. Thank you for taking the time to share your experience.

March 21, 2020

"Excellent and thorough service and always given high..."

- Airmont Visitor

Excellent and thorough service and always given high quality treatment. Thank you for always being reliable and consistent! I am always very happy with how my car performs after bringing it to you for servicing.

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Recommend Dealer
Yes
Employees Worked With
Mar 23, 2020 -

Mahwah Honda responded

Thank you for the great review! We are happy that we were able to assist you and provide a positive experience during your visit. Thank you for choosing Mahwah Honda!

March 17, 2020

"The service department was clean the service writer was..."

- Debbiea5@

The service department was clean the service writer was pleasant kept me up to date and the repairs quoted me a time and was done before the time estimated Overall it was a pleasant experience

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Recommend Dealer
Yes
Employees Worked With
Cabrera
Mar 18, 2020 -

Mahwah Honda responded

Thank you for taking the time to leave an in-depth review. We are thrilled to see that we exceeded your expectations. We look forward to working with you again!

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