Maita Toyota of Sacramento

As far as I can tell this service was done: thorough & efficient. Service personnel was excellent. efficient. Service personnel was excellent. More

I'll gave BRYCE All 5 Stars: We have been very loyal Maita Customers since 2008; during that time we have only had a grand total of (4) four Service Advisors. One has retired, one is now is a different Maita Customers since 2008; during that time we have only had a grand total of (4) four Service Advisors. One has retired, one is now is a different Maita position and the other two are in Service Dept Management Positions at Maita. My new Service Advisor is now Bryce Shibata. He is a very energetic, well versed Toyota guy who has excellent Customer Service Skills (kinda like the previous 4 Service Advisors). I prefer to deal with the same person each time I come there so that person has a good working knowledge of our individual vehicles. Bryce is exactly what I needed and he was hand picked by my previous Advisors. That made for a seamless transition!!!!!" "I am very happy Bryce Shibata is my new Service Advisor!!" More

They communicate well with also having Expertise Experienced professionals and are Efficient helpful polite and caring Experienced professionals and are Efficient helpful polite and caring More

Tabitha Sims was excellent. Good communication, stayed in contact, very helpful, and a very pleasant person to deal with... Good communication, stayed in contact, very helpful, and a very pleasant person to deal with... More

Leo medina was so honest and helpful. He took his time helping us out in selecting the beat car for our son. We’ve been to a lot of dealerships but we went back to maita knowing leo was t He took his time helping us out in selecting the beat car for our son. We’ve been to a lot of dealerships but we went back to maita knowing leo was there to assist. More

No shuttle service for car owners to drop off their car for repairs and does not honor Costco’s discounts. for repairs and does not honor Costco’s discounts. More

It has been a great experience at your services for about 8 years. Everyone at your services department are very friendly and business oriented. In the past, I did and always needed, complain when the car 8 years. Everyone at your services department are very friendly and business oriented. In the past, I did and always needed, complain when the car returned to me was with a lots of dark oil smear in the interior, at the driver seat side. Am happy to say that this time it was all clean without and dark oil smear. Thanks to your teams for paying attention to the cleanliness before returning the car to your customers. A great job! Well done! More

Service department was very helpful and was able to finish service in a timely manner finish service in a timely manner More

I waited over two hours (when I was told by Grady it would take only 90 mins) because my paperwork just sat on Grady’s desk while he was out to lunch. I was the one that had to ask someone “what was tak would take only 90 mins) because my paperwork just sat on Grady’s desk while he was out to lunch. I was the one that had to ask someone “what was taking so long?” Also, I never received a text to tell me anything about my vehicle. More

Was very pleased to have someone explain the cell phone connection with the vehicle. That was a plus. connection with the vehicle. That was a plus. More