Maita Toyota of Sacramento

Best Dealer in town Awesome service advisors and great customer service! Lobby was filled with customers early in the morning and no complaints. Can’t get any better with Awesome service advisors and great customer service! Lobby was filled with customers early in the morning and no complaints. Can’t get any better with the team at Maita. More

Service The customer service was great. It was a fast service. Reasonable price and I loved the way employees took care of my car. Will definitely be my car The customer service was great. It was a fast service. Reasonable price and I loved the way employees took care of my car. Will definitely be my car shop More

Recall completion and Recheck of AC The third and final recall was completed on my 2005 Toyota Tacoma - replacing the leaf springs and the work was completed to my satisfaction. However The third and final recall was completed on my 2005 Toyota Tacoma - replacing the leaf springs and the work was completed to my satisfaction. However, during my previous service visit in December 2018 there was follow-up planned for my truck's air conditioning system, which is not working. I was not pleased regarding the report on my AC, as the repair estimate was based on what was only "suspected" to be the problem - not firm enough knowledge to move forward with a $2,000 repair estimate. More

Great service! Efficient, speedy servicing, much easier to work with than Hanlees in Davis. Reasonably priced. I would recommend Maita to anyone living in the Sacram Efficient, speedy servicing, much easier to work with than Hanlees in Davis. Reasonably priced. I would recommend Maita to anyone living in the Sacramento area. More

Excellent Service Maita service center is very knowledgeable and honest about what needs to be done to keep your car running safely and well. Their mechanics do an exc Maita service center is very knowledgeable and honest about what needs to be done to keep your car running safely and well. Their mechanics do an excellent job of servicing and maintaining our car. The service center is very efficient and organized, The service agents listen to your concerns, make recommendations based on their expertise of what each individual car needs. You are given an accurate estimate of the costs involved. Once your car is being worked on Your Maita service agent will call you if there is more that needs to be done then their original estimate says. Your Maita service agent will inform you of what needs to be done in the future to keep your car running well and safely (tires are always checked). Our car has over 100,000 miles and runs very well, and that's because we follow the recommendations Maita gives us. More

Bad service appointment experience I called to make an appointment for service and the scheduler told me they would only rotate the tires because I hadn’t put enough miles on the car. T I called to make an appointment for service and the scheduler told me they would only rotate the tires because I hadn’t put enough miles on the car. They also told me that 6 months ago when I called to schedule routine service. This time they didn’t even ask what the mileage was. When I purchased the vehicle I paid almost $4,000 for toyota care for 5 years. It appears that shows up for the scheduler and it makes me think if they can talk me out of service at that point they don’t have to use labor I’ve already paid for to service my car. If that’s not the case then the scheduler needs retraining or be replaced. That attitude does not create a good customer relationship. I made the appointment even though she said they would only rotate the tires. When I arrived for the appointment I told the service writer I wanted the 3 year service. At that point they performed the service as outlined in the owners service manual. To have the appointment scheduling desk make service decisions does not set well with me. More

Another Great Toyota Dealership! Very professional staff! All service and costs explained in detail. They even saved me $160 for service I didn't need. I've been a Toyota owner since Very professional staff! All service and costs explained in detail. They even saved me $160 for service I didn't need. I've been a Toyota owner since my 1970 Corona and this type dealership is why. More

Good wrk at Maita Wish you did a car wash, but otherwise excellent. Service was friendly and fast. Val Valadez was very courteous and competent. He answered all our Wish you did a car wash, but otherwise excellent. Service was friendly and fast. Val Valadez was very courteous and competent. He answered all our questions. More

car service customer service was superb and showed a great deal of respect for my concerns about my vehicle service policy. and worked hard in resolving the probl customer service was superb and showed a great deal of respect for my concerns about my vehicle service policy. and worked hard in resolving the problem. More

very good I am not much with words, but it was confusing but they explained it very well. I went in for Toyota care maintenance, but they repaired a recall prob I am not much with words, but it was confusing but they explained it very well. I went in for Toyota care maintenance, but they repaired a recall problem. More